User Acceptance Testing (UAT) Kicks-Off January ’23

With the first round of User Acceptance Testing (UAT) by the Core Team now complete, this week we are kicking off UAT Round 2. We have already invited over 45 campus stakeholders to participate in testing the system’s configuration, functionality, intuitiveness and ease of navigation with fresh eyes. As the name implies, “user acceptance” testing …

Ways to Give Us Your Input

Thus far, the IWMS Core Team has already received a great deal of input from many campus stakeholders and end-users through various methods: During the Functional Review Sessions (September 2021), the Exhibit Sessions (October 2021), and the Design Sessions (November 2021); through our Monthly Q&A Open Forums, and through other informal and ad hoc conversations …

Reactive Maintenance (a.k.a. Service Requests, Work Orders & Cost Recovery)

Conceptually, once the foundational elements of Space and Assets are laid out in IWMS, then we’ve established the places where and the things that Facilities Management personnel take care of everyday through various maintenance activities and tasks.  Maintenance is categorized as either Reactive (i.e., responding to requests) or as Planned (i.e., preventative maintenance to prolong …

Asset Management

Along with Space, “Assets” are a foundational element within IWMS and the module we’ll discuss here. The two are interrelated as “Space is the place where assets occur.” What do we mean by Assets? If you think of space as “places” then assets are the physical “things” within or attached to those places. Assets include …

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