Month: January 2013

Resolved: Emails sent from announcement tool may contain HTML tags in message body

Problem:  When creating announcements and checking the “send email” box, the resulting email message body may contain HTML tags.  This has been confirmed to occur when using “Smart Text” with the text editor off, but may happen with the visual editor as well.

Solution: There is no solution available at this time, however Bb has indicated that this is resolved in a future release.  The workaround is currently to avoid using HTML formatting where possible when creating announcements that need to be sent as emails.

Resolved: Emails sent from grade center arrive without message body

Problem:  When sending an email to selected students from the grade center, and including a BCC or CC address, the message body arrives empty.

Solution:  There is no resolution for this issue at this time. Blackboard has indicated that this is fixed in the next version of blackboard.  The workaround when sending email from the Grade Center is to turn the Text Editor OFF, and not use BCC option or Include list of recipients option.

Resolved: “Alignment” settings appearing in various areas of course

Problem: Settings appear in tool creation and other areas (such as when creating a Discussion Board forum) that pertain to an “Alignments” function.  However, these alignments settings don’t do anything.

Solution: Fields referencing “Alignments” can be ignored – they are remnants of a Blackboard feature that is not currently being deployed (but which is being evaluated).  Their presence has been identified as a bug, which is fixed in the next release of Blackboard.

Resolved: Linked text created in text areas is not underlined

This has been resolved.  Please report any further problems to blackboard@uvm.edu.

Links created in the visual text box editor in Blackboard display with no underline and in some themes are not differentiated by color.  A patch is forthcoming from Blackboard, however a temporary fix is being pursued to address this in the short term.