Red error message on login

Problem: Some users have reported problems when logging in, noting that a large red error message is displayed. This has been documented as happening after logging into Bb from myUVM, then logging out of Bb from Bb. Attempting to log in via Bb directly produces the error.

Solution: Clearing the browser’s cookies has been identified as a possible solution, as has logging in with another browser. Alternatively, going back to myUVM and logging in to Bb from within myUVM may also work.  If you continue to have problems logging in, please contact