Resolved: Intermittent delays in page loads, application performance

This issue has been resolved.  If you continue to experience these symptoms, please contact blackboard@uvm.edu to report them.

Problem:  Users have reported sporadic delays in page loads.

Solution:  ETS has identified a possible cause for these performance issues and is working to apply a solution. Users who experience these problems should attempt to log out and then log back in again. There is no other workaround identified at this time.

Red error message on login

Problem: Some users have reported problems when logging in, noting that a large red error message is displayed. This has been documented as happening after logging into Bb from myUVM, then logging out of Bb from Bb. Attempting to log in via Bb directly produces the error.

Solution: Clearing the browser’s cookies has been identified as a possible solution, as has logging in with another browser. Alternatively, going back to myUVM and logging in to Bb from within myUVM may also work.  If you continue to have problems logging in, please contact blackboard@uvm.edu.