No More Surprise Out-of-Network Medical Bills

there are several resources available to consumers to resolve medical billing disputes, particularly if a regulated business, such as an insurance provider is involved. In the medical billing realm, consumers have earned more protections just this January through the Federal No Surprises Act, aka the “No Surprises Act” or the “No Surprise Billing Act.” The No Surprises Act prevents surprise medical bills and has changed how unanticipated out-of-network bills can be assessed. The intention of the act is to remove the surprise that accompanies receiving large unanticipated bills after receiving health care services. There is a lot to know and there are already a number of resources to help you understand the act and your rights more thoroughly, including information on Centers for Medicare & Medicaid Services and the U.S. Department of Health & Human Services websites. 

SLAM the SCAM: Hang up on government imposters!

Receiving a call from someone claiming to be from the government can be alarming. These calls can be threatening in nature, claiming your personal information or identification was involved in a crime, or money is owed to a federal agency. On the other hand, sometimes these calls are more positive which offer fake opportunities for government grants, entitlements, or benefits. If you suspect that you are being targeted by a scam, the best thing you can do is not respond. If you receive a scam call, SLAM the SCAM by hanging up!

AG DONOVAN ANNOUNCES TOP 10 CONSUMER COMPLAINTS OF 2021

In 2021, CAP received 1,173 complaints and recovered more than $240,000 for Vermont consumers. Claiming the list’s top spots are complaints involving vehicles, retail, and home improvement, respectively – representing approximately 44 percent of all complaints filed.           

Wretched Robocalls 

Reports of scams have not dropped below the 5,000 mark since before 2015 in large part due to robocalls. After nearly a decade, it’s clear these calls are not going away on their own.   While scam nature varies, the one thing these scams have in common is the criminal use of expanded phone technology. In short, scammers have learned how to manipulate our phone systems to make millions of unscrupulous calls per minute. As long as they continue to make money, they will continue to call with enticing offers and troubling spiels.

When you get these troubling calls, pause and take time to reflect. Take steps to verify. Discuss the scams with friends and loved ones regularly. Keep on reporting them. Vermonters can help stop robocalls by reporting them to the Consumer Assistance Program: CAP’s online scam reporting form.  

When Love is a Scam

Technological advances and the move of our social lives and networks to online platforms has shifted the dating world to unchartered territory–online dating websites (Match, Zoosk, OurTime, Plenty of Fish, OKCupid, eHarmony), dating apps (Bumble, Tinder, Hinge), gaming platforms (Words With Friends, Sociable, Yahtzee with Buddies) and unassuming networks (Facebook, Instagram). As if the dating world were not challenging enough to navigate. Now, those looking for love must also learn how to create a true connection through tech, while avoiding scammers.

At the end of last year, our office released a video and toolkit alerting Vermonters about imposter romance scams that can take place on dating platforms. Before looking for love online, checkout the video and tools we created to help you to identify unscrupulous love interests and relationships of confidence.