AG DONOVAN ANNOUNCES TOP 10 CONSUMER COMPLAINTS OF 2021

In 2021, CAP received 1,173 complaints and recovered more than $240,000 for Vermont consumers. Claiming the list’s top spots are complaints involving vehicles, retail, and home improvement, respectively – representing approximately 44 percent of all complaints filed.           

Winter in Vermont: Fuel Costs and Staying Warm

As Vermonters, we are familiar with cold temperatures. It gets cold here in the winter. That’s why access to heat is so important. The Vermont Attorney General’s office is charged with seeing that companies remain in compliance with Consumer Protection Rule 111: Regulation of Propane. Our Consumer Assistance Program (CAP) receives propane complaints each year. Since… Continue reading Winter in Vermont: Fuel Costs and Staying Warm