VT Scam Alert System is Live

Last week our office sent out the first scam alert through the VT Alert System to warn Vermonters about an active utility disconnection phone scam (listen to the alert here).

This exciting program started three weeks ago when the Attorney General’s Office partnered with Vermont Emergency Management to use their existing “VT Alert” emergency notification system. The system lets you get instant alerts by email, text message, or a phone message. We’ll be using this system to alert Vermonters about scams going around the state. You must sign up to get these alerts.  So far, 677 people have signed up through our website and over 3100 signed up through the VT Alert portal!

We don’t want to send out too many alerts, so we’ll only use the system to let you know about scams that are new, have changed, or are happening most often. We also might send you alerts about scams that are happening in your town or county specifically.

Signing up is free and easy. Call us at 802-656-3183 or 1-800-649-2424 (toll-free from a VT phone). You can also visit our website consumer.vermont.gov and click on “Sign Up for Scam Alerts!”  You can choose to get alerts by text message, email, or a prerecorded telephone message from Attorney General Donovan.

We want to help you stay informed and stay ahead of scammers trying to defraud Vermonters.  Once you sign up for the Scam Alert System, we encourage you to spread the word by sharing the alert message with your friends, family, neighbors, and communities.  Together we can get informed, spread the word, and stop the scams.

Example of an email alert:

VT Alert Scam Alert Example

Our office would like to extend a special thank you to our partner at the Vermont Department of Pubic Safety, Emergency Management System–and in particular Director Erica Bornemann, Public Information Officer Mark Bosma, and Administrator Randy Bronson.

VT Alert Logo

Welcome to CAP Connection

Welcome to CAP Connection, the new blog for the Consumer Assistance Program of the Vermont Attorney General’s Office.  The Consumer Assistance Program has been connecting with local Vermont communities for more than 35 years.  Our hope in producing this blog is to make the information and experiences that we gain by connecting with Vermonters available to everyone.  When it comes to scams, the best form of prevention is awareness.  When problems arise, it’s helpful for consumers to know they have a place to go for help.  When it’s difficult to locate appropriate resources, we may be of assistance too.  Ultimately, through this blog we hope to connect Vermonters to resources and information that will be helpful and useful.

This blog replaces the previously produced Pure Vermont Newsletter, which was issued for four years.  This new communication format is intended to provide the public with up-to-date access to consumer and business news and information.  Check back often for scam alerts, general consumer and business information, business compliance assistance, and reports on consumer and business experiences in the marketplace.  Connect with the Vermont Attorney General’s Office on Facebook and/or Twitter to get the latest updates.  Links to this blog will also be posted on social networks when a new blog is updated.  Don’t hesitate to continue to contact our office to report your concerns.