Search Results for: scam

Legal Authority Imposters 

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The legal authority imposter scam has presented itself as one of the more common scams state-wide. In 2021, CAP recorded 277 reports of the Legal Authority Imposter Scam and nearly $200,000 in cumulative loss by six Vermonters. In this scam, a call comes in unexpectedly, claiming to be someone of legal authority: a sheriff, police officer, law office, U.S. Customs and Border Protection, for example. The caller expresses an urgent distressing problem, often threatening arrest, and eventually requests payment for the problem to go away. Stop all scams by following the SLOW Method.      Continue reading →

AG DONOVAN ANNOUNCES TOP 10 CONSUMER COMPLAINTS OF 2021

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In 2021, CAP received 1,173 complaints and recovered more than $240,000 for Vermont consumers. Claiming the list’s top spots are complaints involving vehicles, retail, and home improvement, respectively – representing approximately 44 percent of all complaints filed.            Continue reading →

Home Improvement Fraud Has No Boundaries

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There exist many risks when considering who is acceptable to hire to complete the desired home improvement. Home improvement fraud (HIF) exists within the contractor profession. In HIF, contractors promise to improve your home, but leave projects incomplete. Before hiring a contractor for a home improvement project, do your research. Review tips for avoiding home improvement fraud. If you have a problem with a home improvement project or want to research a contractor before hiring them, contact CAP for assistance by visiting ago.vermont.gov/cap or by calling 1-800-649-2424. Continue reading →

Wretched Robocalls 

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Reports of scams have not dropped below the 5,000 mark since before 2015 in large part due to robocalls. After nearly a decade, it’s clear these calls are not going away on their own.   While scam nature varies, the one thing these scams have in common is the criminal use of expanded phone technology. In short, scammers have learned how to manipulate our phone systems to make millions of unscrupulous calls per minute. As long as they continue to make money, they will continue to call with enticing offers and troubling spiels.

When you get these troubling calls, pause and take time to reflect. Take steps to verify. Discuss the scams with friends and loved ones regularly. Keep on reporting them. Vermonters can help stop robocalls by reporting them to the Consumer Assistance Program: CAP’s online scam reporting form.   Continue reading →

Rapidly Trying to Get a FREE Rapid COVID-19

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At-home COVID-19 tests kits are now covered by private health insurance. ivate health insurance: Each person covered by the plan can get free COVID-19 test kits by submitting a request for reimbursement claim form—up to eight test kits per month for tests purchased since December 2021. Visit your insurance provider’s website or contact them directly for more information. If you are ever curious about the latest updates on COVID-19 test kit availability and testing sites, check in directly with the Vermont Department of Health.     Continue reading →