Introducing: Business Imposter Email Scam Prevention Videos

Businesses get scammed by imposters, too. Whether an email system is hacked and the scammer takes control to send out the transfer request, or a scammer creates a fake account email with all the boss’ credentials, these emails appear as though they are coming from a legitimate source within the business. There are countless ways in which scammers can infiltrate business systems. Businesses can never be too cautious in protecting themselves and their customers from scams. In an effort to help businesses prevent scams from derailing operations, we produced the Avoiding the Business Imposter Email Scam videos and toolkit, which includes scam warnings and actual steps that businesses can take to verify funds transfer requests.

Beware of the Electricity Cut Off Scam

By Crystal Baldwin and Sara Spencer “Your electricity will be shut off, if you don’t pay.”  Imagine receiving this message in the middle of your work day while relying on electricity to serve your customers.  Or, maybe the message comes into your home while every single person is using an electronic device for work or… Continue reading Beware of the Electricity Cut Off Scam

Event Cancellation Guidance

As a result of the COVID-19 emergency, countless Vermonters have dealt with the cancellation of travel plans and other event reservations. Although disappointing, these cancellations are helping keep the public safe and slow the spread of the virus. To assist Vermont consumers and businesses in understanding their rights and responsibilities related to these canceled plans,… Continue reading Event Cancellation Guidance

Vermont’s Businesses Are Protected Under Vermont’s Consumer Laws

Businesses can be consumers too! Vermont is unique in that our Consumer Protection Act defines “consumer” to include businesses that are the consumer in a transaction, such as when purchasing goods or services that are not for resale (9 V.S.A. § 2451a(a)). If your business needs help, contact our Small Business Advocate by emailing AGO.SmallBusiness@vermont.gov… Continue reading Vermont’s Businesses Are Protected Under Vermont’s Consumer Laws

Vermonter of the Month: Julia Birnn Fields

This is a monthly series in which the Attorney General will feature a Vermonter doing exemplary work in their community. Have someone you think should be featured? Email AGO.CAP@vermont.gov. Julia Birnn Fields, 4th-generation owner of Birnn Chocolates of Vermont and our April Vermonter of the Month, didn’t always know she would take over the family business. She… Continue reading Vermonter of the Month: Julia Birnn Fields