National Consumer Protection Week Feature: Preparing for Home Heating Deliveries in Winter

As Vermonters, we are no strangers to cold temperatures and snow-filled winters. Winter can be long and cold, with temperatures ranging from single digits to below zero. This is why home heating is essential, especially during the colder months of the year. Currently, we are in the middle of heating season, which occurs every year… Continue reading National Consumer Protection Week Feature: Preparing for Home Heating Deliveries in Winter

Beware of the Electricity Cut Off Scam

By Crystal Baldwin and Sara Spencer “Your electricity will be shut off, if you don’t pay.”  Imagine receiving this message in the middle of your work day while relying on electricity to serve your customers.  Or, maybe the message comes into your home while every single person is using an electronic device for work or… Continue reading Beware of the Electricity Cut Off Scam

VT Scam Alert System is Live

Last week our office sent out the first scam alert through the VT Alert System to warn Vermonters about an active utility disconnection phone scam (listen to the alert here). This exciting program started three weeks ago when the Attorney General’s Office partnered with Vermont Emergency Management to use their existing “VT Alert” emergency notification… Continue reading VT Scam Alert System is Live