2021 Scams with Loss Reported to the Consumer Assistance Program 

Reports of scams to the Attorney General’s Consumer Assistance Program (CAP) totaled 5,154 in 2021, up just slightly from the previous year’s 5,021 reports. As imposter scams are of ongoing concern in Vermont, CAP recently distributed a video imposter scam prevention project, highlighting three concerning imposter scams with high dollar loss: the Romance Imposter scam, the Family Emergency/Imposter Scam, and the Business Imposter Email Scam.  As highlighted in the prevention project, taking steps to verify can help individuals avoid scams. A simple verification process to follow for all scams is the SLOW Method.

SLAM the SCAM: Hang up on government imposters!

Receiving a call from someone claiming to be from the government can be alarming. These calls can be threatening in nature, claiming your personal information or identification was involved in a crime, or money is owed to a federal agency. On the other hand, sometimes these calls are more positive which offer fake opportunities for government grants, entitlements, or benefits. If you suspect that you are being targeted by a scam, the best thing you can do is not respond. If you receive a scam call, SLAM the SCAM by hanging up!

Free COVID-19 Test-Kit Scams

Scammers love when things are offered for free because they can quickly create a website making the same claim, while requiring personal information and payment for additional charges like “shipping/handling” or “expediting” or “priority service”. They seize the opportunity to cash in when emotions are high—which is the case when trying to stay healthy amid a global pandemic. Hang up on solicitations claiming to offer free test kits in exchange for your personal information, insurance, or money! If you are looking for free test kits, seek them out through valid sources outlined in the Consumer Assistance Program’s free COVID-19 test kits blog.

Wretched Robocalls 

Reports of scams have not dropped below the 5,000 mark since before 2015 in large part due to robocalls. After nearly a decade, it’s clear these calls are not going away on their own.   While scam nature varies, the one thing these scams have in common is the criminal use of expanded phone technology. In short, scammers have learned how to manipulate our phone systems to make millions of unscrupulous calls per minute. As long as they continue to make money, they will continue to call with enticing offers and troubling spiels.

When you get these troubling calls, pause and take time to reflect. Take steps to verify. Discuss the scams with friends and loved ones regularly. Keep on reporting them. Vermonters can help stop robocalls by reporting them to the Consumer Assistance Program: CAP’s online scam reporting form.  

When Love is a Scam

Technological advances and the move of our social lives and networks to online platforms has shifted the dating world to unchartered territory–online dating websites (Match, Zoosk, OurTime, Plenty of Fish, OKCupid, eHarmony), dating apps (Bumble, Tinder, Hinge), gaming platforms (Words With Friends, Sociable, Yahtzee with Buddies) and unassuming networks (Facebook, Instagram). As if the dating world were not challenging enough to navigate. Now, those looking for love must also learn how to create a true connection through tech, while avoiding scammers.

At the end of last year, our office released a video and toolkit alerting Vermonters about imposter romance scams that can take place on dating platforms. Before looking for love online, checkout the video and tools we created to help you to identify unscrupulous love interests and relationships of confidence.