2021 Scams with Loss Reported to the Consumer Assistance Program 

Reports of scams to the Attorney General’s Consumer Assistance Program (CAP) totaled 5,154 in 2021, up just slightly from the previous year’s 5,021 reports. As imposter scams are of ongoing concern in Vermont, CAP recently distributed a video imposter scam prevention project, highlighting three concerning imposter scams with high dollar loss: the Romance Imposter scam, the Family Emergency/Imposter Scam, and the Business Imposter Email Scam.  As highlighted in the prevention project, taking steps to verify can help individuals avoid scams. A simple verification process to follow for all scams is the SLOW Method. Continue reading

Free COVID-19 Test-Kit Scams

Scammers love when things are offered for free because they can quickly create a website making the same claim, while requiring personal information and payment for additional charges like “shipping/handling” or “expediting” or “priority service”. They seize the opportunity to cash in when emotions are high—which is the case when trying to stay healthy amid a global pandemic. Hang up on solicitations claiming to offer free test kits in exchange for your personal information, insurance, or money! If you are looking for free test kits, seek them out through valid sources outlined in the Consumer Assistance Program’s free COVID-19 test kits blog. Continue reading

TOP 10 SCAMS OF 2021 RELEASED BY THE ATTORNEY GENERAL’S OFFICE

Reports of scams to the Attorney General’s Consumer Assistance Program (CAP) totaled 5,154 in 2021, up just slightly from the previous year’s 5,021 reports. Two variations of the Computer Tech Support scam and the Online Listing scam claimed the number one, three, and seven spots respectively on CAP’s list of top ten scams in 2021, covering nearly a quarter of the total reports filed by Vermonters. Continue reading

Imposter Scams: Take Steps to Verify. Video Scam Prevention Project

By Crystal Baldwin My fellow Consumer Assistance Program (CAP) colleagues and I have heard hundreds of personal stories from those who have experienced loss due to scams. The effects of scams are devastating and overwhelming. We understand where you are coming from when you … Continue reading

The SLOW Method to Stop Scams

For scam interactions and consumer transactions generally, you can apply the SLOW method to disrupt the unpredictable reaction response you are likely to experience by substituting a planned response instead. At the onset of the first communication, start with SLOW as … Continue reading