Medicare Open Enrollment Scammer, or the Real Deal?

During Medicare Open Enrollment, scammers may contact you about updating or switching coverage. Always take steps to verify unknown callers. If you are looking to update your plan, do so on your terms. First, get help navigating Medicare plans by connecting with Vermont programs and Medicare directly.
Call the Consumer Assistance Program at 1-800-649-2424 to report scams.
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Student Debt Relief, or a Scam?

Now that the government is, in fact, giving certain qualified borrowers some student loan debt relief, watch out for student loan debt relief scams! Make sure you are connected to the most accurate information when claiming your portion of student loan forgiveness by connecting with legitimate sources. Never pay to claim your federal loan forgiveness. Ignore government solicitations. Hang up on callers asking for your personal information. When considering debt relief in Vermont, only seek out licensed debt adjusters. Continue reading

Vermont Business Imposter Email Scams Are on the Rise

Scammers are impersonating employees or familiar business representatives’ emails and contacting company bookkeepers and office administrators asking them to change bank account information, direct deposit information, or asking them to write checks. By impersonating an employee’s email address or creating a fake personal email for the employee, scammers can steal money from businesses and steal paychecks from employees. Vermont businesses and non-profits should always verify email addresses and speak directly with an employee or business representative in person or via phone when sending money or changing payment information. Continue reading

When Computer Tech Support is a Scam 

Computer tech support scammers are imposters that immediately gain trust by using well-known company names like Norton, Microsoft, or Apple, or by expressing a desire to help fix a daunting problem. Ranking third among the scams with the highest dollar loss, $695,240, in Vermont in 2021, this scam is historically successful due to its ability to establish a sense of familiarity and legitimacy garnered by the scammer’s suggested affiliation with a company and their technical prowess.  Continue reading


In a new variation of the family emergency scam in which scammers are demanding that cash be handed over in person to a “courier.” By presenting a fake emergency in which their loved one needs help getting out of trouble, scammers pressure panicked family members, including grandparents, into acting before they can realize it’s a scam. CAP advises Vermonters to slow down and follow a plan to not get scammed. Use the SLOW method in urgent situations. Continue reading