Grandchild Imposter “Grandparent” Scam in Vermont

No matter what the scammers say when they initiate the “Grandparent Scam,” the introduction is sure to spike emotion. That is what they hope. They call claiming to be one of your most cherished loved ones—your grandchild—and ignite fear that those you care about are in dire need. With emotions running high and deep, how can you not engage with the call, stay on the line, and find out more? You are worried and feel helpless because all you have to validate this story is the phone in your hand and the fear of what if. What if you do nothing and your grandchild really was in trouble? Continue reading

SCAM ALERT: BEWARE OF “COURIERS” COLLECTING CASH IN FAMILY EMERGENCY SCAM

In a new variation of the family emergency scam in which scammers are demanding that cash be handed over in person to a “courier.” By presenting a fake emergency in which their loved one needs help getting out of trouble, scammers pressure panicked family members, including grandparents, into acting before they can realize it’s a scam. CAP advises Vermonters to slow down and follow a plan to not get scammed. Use the SLOW method in urgent situations. Continue reading

TOP 10 SCAMS OF 2021 RELEASED BY THE ATTORNEY GENERAL’S OFFICE

Reports of scams to the Attorney General’s Consumer Assistance Program (CAP) totaled 5,154 in 2021, up just slightly from the previous year’s 5,021 reports. Two variations of the Computer Tech Support scam and the Online Listing scam claimed the number one, three, and seven spots respectively on CAP’s list of top ten scams in 2021, covering nearly a quarter of the total reports filed by Vermonters. Continue reading

Introducing: Family Imposter/Emergency Scam Prevention Videos

No matter what the scammers say when they initiate the family imposter/ emergency scam, it is sure to spike emotion. Scammers call, claiming to be one of your most cherished loved ones—your grandchild—and ignite fear that those you care about are in dire need. With emotions running high, how can you not engage with the call, stay on the line, and find out more? You are worried and feel helpless because all you have to validate this story is the phone in your hand and the fear of what if.  Verification of the family imposter scam starts with the SLOW method, a scam response strategy I created specifically to pause and identify scams. It urges people to Slow Down, Log the Contact, make One Call to a primary contact to discuss the incident, and call an organization in your life Who Cares, such as the Consumer Assistance Program (CAP) at 1-800-649-2424.    Continue reading

Vermont’s Top Ten Scams of 2020

Vermonters filed 5,021 scam reports with the Attorney General’s Consumer Assistance Program (CAP) in 2020. The Social Security number phishing scam, which typically involves calls claiming that your Social Security number has been compromised, suspended, or linked to criminal activity, remained the most commonly scam for the … Continue reading