Find something you love online? Protect your money. Take steps to verify the website is valid and perform online searches about others’ interactions with the site before buying. There is a chance the new thing you have come to love does not exist. So, what do you do when the thing you committed to purchasing from a website never arrives as a package at your door as promised? The Mail, Internet, or Telephone Order Merchandise Rule is a Federal Rule that protects your mail, internet, or telephone orders of merchandise.