National Consumer Protection Week: Used Car Buying Guidance

It’s National Consumer Protection Week! Check in all week for consumer information you should know.

Today, we’re informing consumers about buying a car. Buying a car is often one of the largest purchases made in a consumer’s life. Its vital consumers take the time to review and research their options prior to purchasing a car. These online guides can help:

It’s important to thoroughly check out any vehicle you intend to buy, including its warranty! On dealer sold used cars, the Buyer’s Guide informs about warranty coverage. There are many types of warranties and they vary in the amount of coverage they provide. A car may be sold without a warranty, so it’s important to check this out.

In an effort to encourage you to know before you go car shopping, you can call the Consumer Assistance Program at 800-649-2424.

Finally, if you have concerns about a car purchase, you may also contact the Consumer Assistance Program to discuss complaint options. CAP may provide complaint mediation, refer to agencies and organizations that may help, or provide an attorney referral, such as to the Vermont BAR Association’s Referral Service (800-639-7036) or to Vermont Legal Aid (800-889-2047).

Protect Your Credit: Get a Free Freeze

Credit on ice

Under the Economic Growth, Regulatory Relief and Consumer Protection Act, credit freezes are free of charge to anybody, regardless of whether or not they are victims of identity theft. This new law requires credit-reporting agencies to eliminate the cost of credit freezes, credit unfreezes (thaws) and yearlong fraud alerts to consumers.

Website Required:  The three major credit bureaus, Equifax, TransUnion, and Experian must design a website, where consumers can go to request this credit protection. The sites must also provide the ability to opt-out of receiving solicitations in the mail for insurance or credit card approval.

Protection for Children: The act allows guardians to request on behalf of children younger than 16 years old to freeze their credit.

Military Credit Offers: Members of the military with access to active duty alerts can request to remove their name from prescreened credit card offers for two years.


Why Should You Consider a Credit Freeze?

Identity theft is a type of fraud, which can be extremely detrimental to your financial and personal well-being. Identity theft often occurs when a bad actor gets access to your social security number or financial account number. Many consumers believe they won’t become targets for identity theft, because:

  • The odds are slim and assume it won’t happen to them.
  • They don’t have much money in their bank accounts to steal.
  • They don’t have credit cards and assume this means they don’t have a credit history.
  • They don’t have a poor credit history and believe a scammer will not benefit from having their information.

These arguments do NOT prevent bad actors from opening accounts using your information. The main concern is not the money you have but whether new accounts can be open without your knowledge, or consent.


Protect Your Credit

Issuing a credit freeze essentially stops any credit-reporting agency from accessing your credit score or credit report to a lender. Credit reports help lenders decide whether or not to extend a line of credit or grant loans to consumers. Often, without the ability to see the credit report, lenders will deny the credit line or loan, therefore protecting the consumer from unwanted accounts in their name.

Concerned that you may seek a line of credit in the future?—The thaw can help with that. You can contact the company before you plan to take on a new line of credit and lift the freeze temporarily.

The credit freeze is the best line of defense against bad actors stealing your information and using it for their own financial gain. Now that this process is free, anyone can consider placing a credit freeze on their account!

For more information about credit freezes or credit fraud alerts, visit FTC.gov or call our consumer helpline at 1-800-649-2424.

Contributing Writer: Alexandra Esposito
Content Editor: Crystal Baldwin

Sources:  The Federal Trade Commission

Drug and alcohol testing (updated to include recreational marijuana)

I suspect one of my employees is coming to work under the influence of alcohol or using drugs at work. What can I do?

Vermont’s drug testing law does not prevent employers from investigating or addressing potential workplace misconduct or safety issues relating to drug and alcohol use in the same way they would investigate other workplace issues. Instead, the law applies only if the employer is thinking about requiring an employee or job applicant to undergo a drug test.

Vermont law allows employers to test current employees for alcohol or drugs only in very limited circumstances, where the employer has in place a detailed and specific set of protocols and procedures. 

What are the “very limited circumstances” in which I can drug test my employees?

Drug testing requirements are rigorous and prescribed by law because a policy of drug testing employees is serious. The criteria is summarized as follows:

  1. The employer has “probable cause” to believe an employee is using or is under the influence while at work; AND
  2. It can provide a bona fide rehab program for the employee; AND
  3. It follows detailed and specific procedural and medical requirements [1] for drug testing, such as using only a State-approved laboratory, limiting the scope of the test, and notifying the employee of their legal rights, such as medical privacy and the ability to seek a re-test if desired; AND
  4. It cannot fire an employee who tests positive for the first time — if the employee agrees to participate in and to complete successfully the employer-provided rehab program, the employer can place the employee on unpaid leave, but only for the time needed to complete rehab, up to three months.

If, after the employee completes the rehab program, the employer has probable cause to believe that the employee is again using or under the influence at work, the employer may require a new drug test, subject to the above procedures.  Then, if an employee tests positive, the employer has the right (but not the obligation) to fire the employee.

[1] These requirements are very detailed, and include: (a) the specific drugs to be tested, (b) A written policy already in effect that complies with the statute, (c) no blood sample, (d) a designated laboratory approved by the Department of Health; (e) a chain of custody procedure; (f) a urinalysis procedure that complies with the statutory requirements; (g) a laboratory as to a positive test that requires both an initial test and a confirmation test pursuant to statute, (h) detection of a drug at a therapeutic level as defined by the Commissioner of Health shall be reported as a negative test result; (i) a written report that follows specific protocols, including that the  medical review officer review the report, and discuss the results and options available with the individual tested. The written report must include six items required by statute.  See 21 V.S.A. § 514.

 Here is the complete drug testing statute (see Subchapter 11). 

What is “probable cause”?

In the context of the drug testing law, “probable cause” exists when the circumstance would lead an employer of rational caution to conclude that an employee is using or under the influence of substances while at work.  Probable cause often includes a combination of signs, such as: stumbling, slurring of speech, odors of alcohol or other substances, or actually observing someone use in the workplace.  Probable cause varies depending on the specific circumstances.

I’ve read about “reasonable suspicion drug testing.” Is that the same as “probable cause?”

No.  “Reasonable suspicion” is a lower standard of proof and would not justify drug testing Vermont employees.  Just as the police need probable cause to obtain a search warrant for a residence, employers need probable cause to obtain a drug test.

Can I drug test employees simply because they’ve had a workplace accident?

No.  Employers still would need probable cause that the employee was using or under the influence on the job.  The mere fact of an accident — which can happen for many reasons — isn’t enough.

Do the same rules apply to job applicants?

Some of the same rules apply, some don’t. Employers do not need probable cause to test job applicants nor do they need to offer them rehab.  Employers do need to hold off on drug or alcohol testing until a job offer has been made and employment is conditioned on passing the test. 

If employers decide to go that route, they still have to follow the same strict protocols for testing notice and procedures that apply to employees [1].

With regard to possible criminal history of applicants, we recommend employers also check out our plain language guidance on the “Ban the Box” statute.

[1] These requirements are very detailed, and include: (a) the specific drugs to be tested, (b) A written policy already in effect that complies with the statute, (c) no blood sample, (d) a designated laboratory approved by the Department of Health; (e) a chain of custody procedure; (f) a urinalysis procedure that complies with the statutory requirements; (g) a laboratory as to a positive test that requires both an initial test and a confirmation test pursuant to statute, (h) detection of a drug at a therapeutic level as defined by the Commissioner of Health shall be reported as a negative test result; (i) a written report that follows specific protocols, including that the  medical review officer review the report, and discuss the results and options available with the individual tested. The written report must include six items required by statute.  See 21 V.S.A. § 514.

Here is the complete drug testing statute (see Subchapter 11). 

What kind of drug testing is allowed?

Currently, Vermont permits only testing by urinalysis.  The drug testing law specifically prohibits blood testing.  It also permits testing only by labs approved by the Vermont Department of Health.  Currently, the Department certifies these labs only with respect to urinalysis.  Thus, other forms of testing, such as saliva or cheek swab testing, are not permitted.

Have Vermont’s employer drug testing laws changed now that recreational marijuana is legalized as of July 1, 2018?

The new marijuana law does not change Vermont’s drug testing laws. For more information check out our guidance aimed at assisting employers in navigating Vermont’s new recreational marijuana laws.

Does the new recreational marijuana use law address the workplace otherwise?

Yes, the new law (Vermont Act 86) contains several provisions expressly preserving certain employer rights. For example, it specifically states the following: 

  1. Does not require an employer to permit or accommodate the use, consumption, possession, transfer, display, transportation, sale, or growing of marijuana in the workplace;
  2. Does not prevent an employer from adopting a policy that prohibits the use of marijuana in the workplace;
  3. Does not create a legal cause of action against an employer that discharges an employee for violating a policy that restricts or prohibits the use of marijuana by employees; or
  4. Does not prevent an employer from prohibiting or otherwise regulating the use, consumption, possession, transfer, display, transportation, sale, or growing of marijuana on the employer’s premises.

I’ve taken all the steps to conduct lawful pre-employment drug testing for my new hires. What happens if I become aware that one of these applicants is a medical marijuana card holder?

Employers should respect an applicant’s privacy and proceed with caution!  Vermont issues medical marijuana cards only to individuals who need to treat a “debilitating medical condition” — a term that includes many legally-protected disabilities, such as cancer, glaucoma, or post-traumatic stress disorder. Because disability discrimination is unlawful, employers must ensure their decision-making isn’t affected by biased assumptions about a person’s known or suspected disabilities.  (Remember: it’s illegal to discriminate against someone because one thinks they’re disabled — even if they aren’t actually disabled.)

Because each hiring decision is fact-specific and the consequences of disability discrimination are serious, employers with legal questions should consult with an attorney.

Remember also that a medical marijuana card does not entitle anyone to use or bring marijuana to the job or work under the influence.

My employee tested positive. I understand I need to provide rehab, but do I have to pay for it?

Yes. If employees are drug tested, the law requires a bona fide rehab program and the opportunity for an employee to attend if they test positive during an employee drug test.

An employer may offer a bona fide rehab program via an Employee Assistance Program (“EAP”), under an employee health insurance policy, or employer contract with a local hospital.

Do I have to pay for an employee’s time off for rehab?

The drug testing law itself does not require the employer to provide paid leave.  However, in some cases, employees may have the right to apply already-earned paid leave benefits to the rehab leave.  For example, Vermont’s Parental and Family Leave Act and the federal Family and Medical Leave Act grant employees the right to apply accrued paid leave to their absence.  In addition, Vermont’s earned sick time law may allow employees on rehab leave to receive sick pay for the leave.  Because these laws have different and overlapping eligibility and requirements, employers should speak to legal counsel about paid leave entitlements.  

I obviously can’t have my staff under the influence on the job. Can I randomly drug test my staff?

Not unless a federal law or regulation requires random drug testing. Vermont law not only generally prohibits employers from requiring random testing, it also prohibits employers from requesting employees if they would voluntarily participate in a random drug testing program.  Thus, for example, an employer not subject to federal drug testing requirements could not include a random drug testing program in a collective bargaining agreement even if employees approved the contract. 

But remember– even though random drug testing is prohibited, employers can maintain a policy against drug and alcohol use in the workplace and discipline employees for violations of that policy, just as an employer would discipline for other workplace misconduct.

If I can’t randomly test, can I schedule an annual test for all employees?

Unless federal law requires such testing, Vermont employers cannot request, require, or conduct company-wide testing.

Are there exceptions to the prohibition on random drug testing?

Yes. As mentioned above, in limited circumstances, random drug testing may be required by federal law or regulation.  For example, certain federal motor carrier safety regulations may require certain drivers to undergo periodic physical testing that may include drug tests. 

However, because the federal regulations are very detailed and can be complex, it’s best to talk to an attorney before even asking employees to participate in random drug testing.

What if I become aware that one of my employees is addicted to drugs or alcohol? Can I fire them?

Employers must be careful to draw a line between an employee’s underlying medical condition, such as alcohol or drug dependence, and the employee’s behavior, such as whether they follow workplace rules and do their job.  Vermont employers cannot fire anyone merely because they are addicted.  However, they can take corrective action in response to workplace misconduct (such as using or being under the influence at work) or performance deficiencies (such as unexcused absences caused by drug or alcohol use). 

In this respect, Vermont law is more protective of workers than its federal counterpart, the Americans with Disabilities Act (ADA).  Under the ADA, current users of illegal drugs are excluded from the law’s anti-discrimination protections.  Under Vermont law, however, current users of illegal drugs remain protected from discrimination unless such drug use prevents them from performing their job duties or constitutes a direct threat to the property and safety of others. 

In other words, Vermont law protects workers who can safely do their job, even if they are currently struggling to overcome addiction.

What is the penalty if I unlawfully drug test my employees?

Under Vermont law, employees have the right to go to court to stop unlawful testing and to obtain any damages owed (including attorneys’ fees) based on the unlawful drug test.

An employee may also file a complaint with the Civil Rights Unit of the Vermont Attorney General’s Office, which investigates claims of violations of Vermont’s drug testing laws.  If the state finds that a violation has occurred, employers may be fined between $500-$2,000 per violation. 

In addition, an employer who knowingly violates the drug testing law may be subject to criminal penalties.

What happens if I violate the ADA or Vermont disability law in dealing with an employee addicted to drugs or alcohol?

The result would be the same if an employer violated those laws with respect to any other disability:  the employee could pursue a private court action seeking damages or a court order requiring the employer to cure the discrimination, such as reinstatement to the job or providing a reasonable accommodation, which might include time off to treat the disability.  Employers ruled to be in violation would also have to pay the employee’s attorney’s fees and costs as well.

In addition, the employee could seek government enforcement of the same remedies from the federal Equal Employment Opportunity Commission, the Vermont Attorney General’s Office, or (for state employees) the Vermont Human Rights Commission.

Here is the complete drug testing statute (see Subchapter 11).

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Small Business Loans

There are an increasing number of commercial loans available to Vermont businesses. A number of commercial lenders offer “quick loans” or “EZ cash” via the internet (or use spam email, pop-up ads, or text messages). In some instances, the company may be soliciting commercial loans on behalf of a lender.  Here in Vermont, commercial lenders and loan solicitors are required to be licensed, or otherwise exempt from licensure AND must clearly state rates, terms, and conditions. Below is information on how to protect yourself from illegal loans.

Lender licensing

Unless it is a federally or state chartered entity, such as a bank or credit union, or a federal or state agency, a lender operating in Vermont should be licensed with the Department of Financial Regulation.* Additionally, companies soliciting loans on behalf of a lender should be licensed with the Department. You can check the licensure status of a lender or a loan solicitor online at NMLS Consumer Access.  

If the lender or loan solicitor is unlicensed, you may file a complaint with the Department of Financial Regulation. Call 802-828-3307, 888-568-4547, or email DFR.BnkConsumer@vermont.gov (for security reasons, please specify “Unlicensed Lender complaints” in the subject line).

*For additional exemptions from the lender licensing statute, see 8 V.S.A. §2201 (d), (h).

Interest rates

Under Vermont law, commercial loans are not subject to Vermont’s interest rate caps, and a commercial loan may charge any rate of interest that is negotiated between the parties. See 9 V.S.A. § 46

However, the rate of charge must be clearly and fully disclosed.  See 8 V.S.A. § 2225

A commercial lender also cannot mislead or deceive you about the rates, terms or conditions of the loan.  Misleading or deceptive advertising around a loan is illegal.  See 8 V.S.A. § 2226.

How to assure you’re getting a legal commercial loan

  • Consider using local banks and credit unions first, and check out the U.S. Small Business Administration’s Lender Match website.
  • Make sure the lender is:
    – licensed,
    – a chartered bank or credit union,
    – a state or federal agency,
    – or otherwise exempt from licensing under 8 V.S.A. § 2201 (d), (h).
  • Make sure the interest rate, terms, and conditions are clearly disclosed.
  • Avoid potential predatory practices. Beware of:
    – “Fast,” “Pre-approved,” “Easy” Loans
    – “Affordable Payments”
    – Unclear pricing and terms
    – Additional fees incorporated into the payment structure
    – Terms less than 90 days
    – Lenders that want you to wire money prior to receiving your loan
    – Lenders that guarantee loan approval but charge a fee in advance
    – Consulting fees
    – If you’ve been harmed by an unlicensed commercial lender, submit a complaint to CAP or to the Department of Financial Regulation at 888 568-4547 or DFR.BnkConsumer@vermont.gov.

Resources for the Agricultural Industry

Below are a list of resources for some of the most pressing concerns in the agricultural industry. Know a link or issue that should be included? Email AGO.smallbusiness@vermont.gov.

Forms of Credit Available to Farmers

Food Safety Requirements

Intellectual Property and Labeling

Legal Options for Distressed Farmers