Guides available to help consumers recognize greenwashing

Greenwashing is a marketing, public relations and sales strategy designed to make a company or product appear environmentally friendly, or “green” when the claims being made have little or no meaningful impact on reducing environmental harms. Greenwashing harms individual consumers as well as the broader marketplace. Consumer Impact As more consumers make purchases or seek… Continue reading Guides available to help consumers recognize greenwashing

Buying Eclipse Day Eyewear

As we get ready for Eclipse Day, before you gaze at the sun, take a moment to double-check that you have the proper eyewear. Not all “eclipse glasses” claiming to meet specific safety standards and ISO compliance requirements will be safe for viewing the sun. Counterfeits will be sold, particularly on well-known online sale platforms.… Continue reading Buying Eclipse Day Eyewear

Attorney General Clark Marks Consumer Protection Week with Top Ten Consumer Complaints of 2023

Office Saves and Recovers More Than $1.89 million for Vermont Consumers In recognition of National Consumer Protection Week, Attorney General Charity Clark announced the top 10 consumer complaints received by her office’s Consumer Assistance Program (CAP) in 2023. Claiming the list’s top spots are consumer complaints involving vehicles, home improvement, and retail, which collectively represent… Continue reading Attorney General Clark Marks Consumer Protection Week with Top Ten Consumer Complaints of 2023

Buying Stuff You LOVE Online 

Find something you love online? Protect your money. Take steps to verify the website is valid and perform online searches about others’ interactions with the site before buying. There is a chance the new thing you have come to love does not exist. So, what do you do when the thing you committed to purchasing from a website never arrives as a package at your door as promised? The Mail, Internet, or Telephone Order Merchandise Rule is a Federal Rule that protects your mail, internet, or telephone orders of merchandise.