Zoom Events: Keeping Out Party Crashers

Posted on March 31, 2020 by Rob Ryan

Like most other public forums, it’s possible to have someone disrupt a Zoom event that’s meant to bring people together. Here are some tips from the Zoom blog for eliminating “Zoom Bombing.”

Posted in Tips and Tricks, Video Conferencing | Leave a comment

Adding a Network Printer

Posted on August 27, 2019 by Rob Ryan

Unlike printers that are directly connected to a computer, Network Printers need to be “added” by each user of a computer before they can be used. Here’s how to add a printer if you are using Windows 10.

  1. Type the word “Printers” (without the quotes) in the search area just to the right of the Start button.

    Start: Search

  2. Select “Printers and Scanners” from the search results.

    Search Results: Printers and Scanners

  3. Select Add a Printer.

    Add a Printer Button
  4. Your computer will begin building a long list of available network printers. This may take a minute or two. When it is done, scroll through the list to find the printer you want (our printer names all start with “CHWB”). Select the printer and click Add device to install your new printer.
  5. If you don’t find your printer in the list, click the blue link near the bottom of the list that says “The printer I want isn’t listed.” (Hint: the link is above the printers that are already installed).
    "The printer I want isn't listed."
  6. Select “Find a printer in the directory based on location or feature” and click Next.

    Find a printer by locaction or feature

  7. In the Find Printers window, enter chwb in the Name field and click Find Now.

    Find Printer by name
  8. You’ll see a list of all the networked CHWB printers. Clicking the top of the Name column sorts the list by the printer name, which might help you locate the printer you need.

    Printer List

  9. Select the printer you want to install and click OK. Once the printer software is installed you’ll have the options of setting the printer as a default printer and printing a test page.

See also:
How to change your default printer

Posted in Printing, Tips and Tricks, Windows | Leave a comment

How Do I Use PnC in a Different Clinical Location?

Posted on April 17, 2019 by Rob Ryan

Point and Click is pretty forgiving about users who split their time between more than one clinical location. But whenever you leave one location for a new one, it’s helpful to check a couple settings before jumping into appointments. The first step, of course, is to log on to the computer with your usual NetID and password.

You Need a Default Printer

PnC relies on the “default printer” for most printouts. Printer defaults are specific to each user on each computer. That is, if you have never logged on to a given computer before, you will likely need to set a default printer for yourself on that machine.

Set Your Location in PnC

Label printing and certain schedule display settings are determined by the location you set in OpenSchedule. If you typically work in the Primary Care 2nd Floor location, PnC will assume you are still there unless you tell it otherwise.

Change your location by pressing F2 or selecting “Set Current Location” from the File menu. You can also change it by right-clicking the location setting at the bottom of your schedule.

Changing clinical location from location status-bar.
Posted in Point and Click | Leave a comment