Description
Directs teams that identify opportunities for performance improvements through the assessment and redesign of business processes and the removal of defects and inefficiencies and that build powerful data discovery and analytical capabilities and models that provide the insight needed to drive strategic decision making and optimize business performance. Serves as a critical resource to help the organization provide Energy Answers, seeking to drive all business intelligence (BI) activity in support of our core values of Innovation; Diversity; Service; Sustainability and Performance.
• Directs the business process review team and the business intelligence (BI) center of excellence employees, including hiring, evaluating, training, performance management, compensating, motivating, coaching, and developing goals and procedures to ensure the achievement of goals.
• Understanding both the business value of enterprise information as well as the technical aspects of data management, responsible for translating business requirements into meaningful and actionable technical roadmaps, describing and designing data models, capturing ongoing business needs and designing solutions with business users for dashboards, data access and other BI related requirements.
• Works closely with deployed business analysts and the IT data management function to define new and future business requirements; as well as with other members of the IT organization and outsource vendors to make new analytics and reporting capabilities a reality.
• Uses Six Sigma methodologies to drive improvements in operational efficiency by simplifying complex business processes, removing defects and inefficiencies from business processes and drive improvement initiatives to re-engineer processes where necessary, quantifying the benefits and ensuring measurability of results.
• Develops and executes a plan to automate repeatable reports and push information to key stakeholders, optimizing current processes and technology to ensure appropriate access to high-quality data.
• Plans and implements the overall BI strategy and builds a high-performing team and ecosystem for data and analytics.
• Indirectly manages and influences deployed data and analytics resources to ensure standardization of process and technology and that all data and analytics activity can be connected back to the corporate vision.
• Leads the development of governance, policy and standards, oversees high-end enterprise analytics, and manages the deployment of BI tools and training.
• Crafts solutions and a roadmap for BI tools to provide seamless access to information from various reporting, BI and data discovery tools.
• Ensures that the business obtains maximum value from BI tools, e.g. SAP HANA, by fully understanding the capability of tools, their best application in the WGL environment and identifying opportunities for training.
• Ensures that deployed business analysts understand new and creative ways data can be used in their specific business areas.
• Identifies opportunities for the leadership team to use information, implement predicative analytics and build data models to inform superior decision making.
• Works with the IT data management team to craft high-performance scalable BI solutions.
• Works with the business analysts and finance managers to rollout solutions and establish data controls.
• Drives results and delivers growth by creating value and opportunity to achieve strategic goals through operational excellence.
• Being organizationally savvy, successfully navigates complex and highly-matrixed environments.
Requirements:
Required
• Bachelor’s degree in business, finance, applied mathematics, statistics or related field.
• A minimum of 10 years of overall management experience in using data to inform business decisions, including 10 years managing projects of increasing scale and complexity, for senior stakeholders and with critical impact to the business.
• A minimum of 5 years of progressive business intelligence or enterprise level reporting experience.
• A minimum of 5 years of experience working with data and best practice data solutions (preferably with experience in SAP HANA, Business Objects, SQL Server).
• A minimum of 3 years of supervisory experience, including hiring and mentoring a high-performance team.
• Six Sigma training or extensive experience in business process review/reengineering.
• Excellent verbal and written communication and motivation skills and ability to interact appropriately with senior level colleagues, vendors, and partners.
• Demonstrated ability to be confident, decisive and results driven while maintaining positive stakeholder relationships.
• Demonstrated superior influencing skills and the ability to advocate for and manage compliance against agreed-upon corporate standards, policies and goals.
• Proven excellent ability to use advanced features of computer software and applications, including Microsoft Office and business analysis tools, for data management, research, analysis and reporting purposes.
• Demonstrated ability to establish rapport and effective working relationships with business partners, supervisors and peers.
• Demonstrated history of and strong drive to do what it takes to achieve desired outcomes.
• Demonstrated ability to effectively evaluate multiple scenarios and implement solutions to business problems.
• Demonstrated clear vision of the value of information as an asset.
Preferred
• MBA with an emphasis in Finance, Applied Mathematics, or Statistics.
• Ability to plan future business intelligence requirements for a 3-5 year projection.
• Ability to work with people from many different disciplines with varying degrees of technical experience.
• Ability to effectively communicate complex technical concepts and processes.
Washington Gas policy prohibits employee and applicant discrimination and harassment. Specifically, our objective is to recruit, hire, train and promote the most qualified persons without regard to race, ethnicity, religion, gender, age, national origin, marital status, sexual orientation, family responsibilities, matriculation, physical or mental disabilities, political affiliation, or status as a protected veteran.
http://www.washgas.com/