The Consumer Assistance Program (CAP) has received scam reports from Vermonters who have reported receiving calls from scammers claiming to be grandchildren or lawyers representing loved ones in an emergency and that money is needed.
When contacted by someone who asks for money, a gift card to be purchased, funds to be wired, or for any other financial transaction, take steps to verify the identity of your loved one in distress.
- Slow down. The scammers urge you to act urgently; don’t.
- Write down the phone number of the caller and hang up.
- Call your grandchild or any other person who can verify their whereabouts and well-being.
- Call another person in your life who cares about you.
- Call CAP at 1-800-649-2424. We care and can help identify scams.
Even if you have not been contacted by this scam, now is a great time to connect with loved ones to create a scam action plan in preparation for the likely receipt of scam calls. Consider creating an uncommon family codeword or pin number that you agree to not publicize or share with others. Make a phone tree of reliable contacts to call if a scam like this is received. Learn more about family emergency scams on CAP’s website: ago.vermont.gov/family-imposter. Act now to prevent future loss.
Help CAP stop these scams by sharing this information with those you care about.
If you have lost money to this scam, contact the money transfer company right away! Report the scam to the Consumer Assistance Program at 1-800-649-2424.
For more information on the Attorney General’s efforts to support and protect older Vermonters, visit the webpage of the Attorney General’s Elder Protection Initiative.