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Effective June 2014, access to PnC from off campus is enabled via the VMware Horizon View Client, which must be installed on your machine. VPN is no longer required for remote access to PnC.

How to install the VMware Horizon View Client

The Horizon View Client is available for Windows, Mac, iOS and Android operating systems (Mac currently requires OS X 10.6.8 Snow Leopard or newer). If you have already installed it, skip these two steps. If not, proceed:

  1. Point your web browser at and select “Install VMware Horizon View Client” from the left side of the screen to download the installer that matches your operating system.HorizonViewDownload
    If you are installing on a Windows computer you might be prompted to choose an installer based on whether you are running a 32-bit or 64-bit version of Windows. Not sure? This Microsoft web page should automatically detect the answer to that question for you.
  2. After it is downloaded, double-click the installer file to install the Horizon View Client software.

 How ticono Run PnC Remotely

  1. Start up the VMware Horizon View Client that you installed earlier.
  2. Double-click the server.
    (If you don’t see that option, select “Add Server” and enter the name “”–without the quotes–and click Connect.)
  3. Log on to the desktop server with your UVM NetID and password.HorizonViewLogin
  4. Once logged on, double-click “CHWB Remote PnC” to start a session.HorizonViewSelectDesktop
  5. Next, log on to the remote computer.HorizonViewRemoteLogin
  6. Double-click the Point & Click icon on the remote desktop to run PnC. Once it is up and running, you might want to press F2 to set your current location to your usual one.
  7. To use email during your remote session, double-click the UVM Web Mail desktop icon. Other email clients (Thunderbird, for example) are not feasible with UVM’s Virtual Desktop Infrastructure.
  8. Look on the Start Menu for access to Microsoft Office (including Word, Excel and Powerpoint), your Documents, and the Share Drive (under Computer). Warning: do NOT save documents to the Desktop of the remote machine: Desktop files are not preserved at the end of a remote session.

How to End Your Remote Session

When you are done:

  1. Shut down Point & Click.
  2. Using the Start Menu on the remote computer, select Log Off.virtualdesktoplogoff

These instructions are obsolete and will be deleted when the transition to a news remote-access method is complete. Please use the new method to connect to PnC from off campus.

PnC is available from off-campus by making a “Remote Desktop Connection” between your off-campus computer and one of the computers on campus that CHWB has made available for this purpose. CHWB only has a limited number of remote licenses available, but if you have an ongoing need for remote access we will do our best to provide it. Contact Rob or Pam for more info.


  1. A fairly fast internet connection (old-style dialup will most likely not cut the mustard).
  2. A Windows XP or later system (or Mac OSX or later).
  3. CHWB tech staff needs to enable remote access for you and assign you a Remote User License in PnC.


(details below may vary depending on your version of Windows or Mac OS)

  1. From off campus, start your computer and get on the internet.
  2. Start up the Cisco SSL VPN Service by pointing a web browser (like Mozilla Firefox or Internet Explorer) to and logging on.clip_image002[4]
  3. Your VPN session can begin after this screen says  “Connection Established”:image
  4. At this point you will be connected to the campus computer network in a way that is similar to how you connect from on campus: the CHWB share folders are all accessible as is your “My Documents” folder.
  5. Open the Start menu in the lower left corner of your screen, then select…All Programs >> Accessories >>Remote Desktop Connection
    (or just open the Start menu and type mstsc in the Search box)
    (Mac users can download and install the Remote Desktop software here)
  6. In the “Computer” entry area, type the IP address of the computer you are going to connect to. In this case, pick one of these:
    24/7 Access
    IP Address Physical Location Status UHC 2224 Always available UHC 2224 Always available UHC 2224 Always available UHC 2224 Always available
    (Athletic Medicine Priority)
    UHC 3137 Always available


  7. Make sure that your user name here is either your UVM NetID or “CAMPUS\NetID” (as above)—if one doesn’t work, try the other one! Winking smile
  8. Click the “Connect” button. If you see a warning about the identity of the remote computer you can connect anyway (because you know the identity of the other computer).
  9. Once you connect to the computer you will be asked to provide credentials for logging onto it. Use your NetID and password (again, if NetID-only doesn’t work for you, try “CAMPUS\NetID”).clip_image008
  10. IMPORTANT:If you see a message like the one below that indicates that the computer is already in use, DO NOT CONTINUE. Instead, try to connect to a different computer.


  11. You will know you are up and running on the other computer when a window appears on your screen that shows the full desktop of the other computer. Simply double-click the “Cheshire” icon (on the other computer) to start running PnC. As a privacy matter the screen of the on-campus computer will remain dark while you are using it.
  12. Please don’t forget this step! To end your Remote Desktop session, close PnC and any other programs you are running on the other computer and (VERY IMPORTANT!) select LOG OFF from the Start menu of the other computer to disconnect your remote session (if you don’t, you will block anyone else from connecting to that computer).clip_image012


When you  are working off campus, UVM requires a VPN (Virtual Private Network) connection to secure access to many on-campus computing resources, like the CHWB Share folders or the PnC electronic health record system. The VPN encrypts everything between here and there so that passwords, protected health information and other important data stays in the right hands.


Yeah, okay, so what’s new?

Here’s what: UVM is phasing out the traditional Cisco VPN client (icon seen on the left) in lieu of a more streamlined approach.

In fact, if you start up the traditional VPN software these days, odds are you’ll see an ominous warning that says “This VPN is being removed from service in the near future.”


Luckily, there is a new way of doing things. The next time you need to make a VPN connection, just open a web browser–like Firefox or Internet Explorer–and go here:

After logging on with your NetID and password you’ll be prompted to install the “Cisco AnyConnect VPN Client” on your computer.

If your computer has trouble installing the AnyConnect client, an offline version of the installer is also available. Just download the installer to your Desktop, then double-click to install.

After the AnyConnect client is installed, just sign in at to fire up a VPN session. It’s pretty easy.

What the heck is a VPN anyway?

VPN stands for “Virtual Private Network.” When you connect to UVM with a VPN client, you are basically creating a tunnel between your computer and the resources you are connecting to. Even though a VPN uses a very public network (the internet) to make this connection, the data streams are  protected in such a way that they might as well be travelling through a single, highly secure, dedicated wire. Virtually like using your own private network.