Requesting Help from CHWB’s IT Team
The best way to reach us is by sending a support request to chwbtech@uvm.edu with a detailed description of the problem you’re having. This is also the perfect way to reach us for things like PnC enhancement requests, report requests, “how do I” questions and other assistance.
FootPrints
Emailing chwbtech@uvm.edu notifies the IT team at CHWB and creates an entry in “FootPrints,” our issue tracking system. We will respond as soon as possible with an email from “FootPrints at UVM.”
Until your issue is resolved, keep one eye on your email for any questions we may have about your issue.
Self Service: Right here
This blog has a series of helpful articles and blog posts about common topics–some written by the CHWB IT Team and some by Enterprise Technology Services (the ETS Knowledge Base is a great resource). Just select from the column to the right!
