Embarrassment and Frustration in the Check Out Line: Challenges Using WIC Benefits

When our Community Health Worker met Felicia*, her daughter was two years old. Through the process of helping her set up health and dental appointments, she learned that she had originally been signed up for WIC when she was pregnant, but had never used her benefits because she didn’t understand how to use them. Even …

Working Towards Health Equity: One Person at a Time

“We got another bill today. This time for $450 for an ultrasound.” “I have not heard anything from the pediatrician [since we saw them in December] about a referral requested for a nutritionist for my son.” “I got two envelopes in the mail today from health insurance. Twelve pages that I don’t understand” “Can you …

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