Procter and Gamble is a renowned American multinational consumer goods corporation with a rich history dating back to 1837.
They consist of a diverse product portfolio, emphasizing personal health, care, and hygiene. This organizes them into various segments, such as beauty, healthcare, fabric, in-home care, and family care. In 2014, the company, streamlined its operations, concentrating on 65 core brands that generated 95% of its profits.
Costa Rica stands prominently in P&G’s global strategy, hosting a pivotal manufacturing facility. Acting as a center for international logistical planning, Costa Rica serves as a testament to P&G’s confidence in the nation’s talent and its ability to contribute significantly to the company’s overarching success.
P&G’s initiatives in Costa Rica show its dedication to positive social impact. Specifically addressing the gender gap in stem fields, the company actively champions, female, participation in information technology positions. Through programs like “Corina: Girls in Action,” P&G supports the early development of stem and artistic skills, reinforcing its commitment to societal advancement.

Economically, P&G’s presence translates into great job creation and economic stimulus. The decision to conduct international logistical planning from Costa Rica not only signifies confidence in local talent, but also promises a substantial contribution to the country’s economic growth.
Out of 32 cities in Central America being considered as the hub for P&G’s global business service center, San Jose was the chosen location, where it holds P&G’s largest GBS center worldwide with four 4-story buildings and over 1000 employees.

On a global scale, P&G has been criticized for its negative impacts on Canadian boreal forests and Indonesia and Malaysia’s tropical forests. Sammy Herdman, an author part of Environment America Research & Policy center, wrote, “P&G has been widely criticized for the company’s use of palm oil and palm kernel oil suppliers that fuel the deforestation of tropical rainforests. In both cases, the extraction of resources releases carbon stored in forest and peatland ecosystems into the atmosphere…As one of the largest tissue producers and palm oil users in the U.S., P&G is uniquely positioned to set a higher corporate responsibility standard amidst our current climate crisis.” I was surprised to come across this article after reading multiple articles from P&G boasting about their sustainable development practices. However, they may be preaching about these in terms of the community engagement and education sectors of sustainable development. Since then, shareholders have been called out for their greenwashing attempts, stated in an NRDC article by Shelley Vineyard: “In their shareholder rebellion, investors gave a clear directive: P&G must figure out how to address risk created by significant impacts of its sourcing of pulp from Canada’s boreal forest and palm oil from Southeast Asia, both of which are tied to human rights issues, deforestation, intact forest degradation, and threatened species loss. But more than five months after that historic vote, P&G appears to be responding to its investors’ urgent call with intransigence. The company’s new “Environmental, Social, and Governance (ESG) Platform” for investors indicates the company is choosing to ignore the impacts of its sourcing tissue pulp from intact forests in the climate-critical Canadian boreal and lag behind peers in action on palm oil. Instead of action, the company is doubling down on selling a myth of sustainability to consumers. In fact, though a recent Charmin ad touts the brand’s commitment to “Protect, Grow, and Restore” forests, P&G’s recent announcements and PR campaigns have more closely resembled a “Deflect, Distract, and Ignore” approach, once again choosing spin over meaningful action to protect climate-critical forests.” Costa Rica’s branch were not a direct cause of this, but to my knowledge and findings, their specific branch has not spoken out about the uncovered truths, either.
On the liberal front, P&G operates within market-driven principles, yet its focus on gender, equality, community engagement, and educational initiatives suggest a broader commitment to social responsibility. The company navigate to middle ground, blending market-oriented practices with a sincere focus towards social development, presenting a nuanced model that transcends into neo-liberalism.
Sources:
- https://www.cinde.org/en/essential-news/procter-gamble-inaugurates-its-modern-facilities-in-costa-rica-for-its-latin-american-supply-chain-planning-center
- https://us.pg.com/blogs/national-stem-day/
- https://www.glassdoor.com/Overview/Working-at-Procter-and-Gamble-EI_IE544.11,29.htm
- https://www.nrdc.org/bio/shelley-vinyard/deflect-distract-ignore-pgs-greenwashing-continues
- https://ticotimes.net/2016/08/12/bilingual-jobs-costa-rica