{"id":2048,"date":"2025-12-18T16:55:00","date_gmt":"2025-12-18T21:55:00","guid":{"rendered":"https:\/\/blog.uvm.edu\/cap\/?p=2048"},"modified":"2026-04-13T15:15:57","modified_gmt":"2026-04-13T19:15:57","slug":"prepare-for-heating-season-and-propane-deliveries","status":"publish","type":"post","link":"https:\/\/blog.uvm.edu\/cap\/prepare-for-heating-season-and-propane-deliveries\/","title":{"rendered":"Prepare for Heating Season and Propane Deliveries"},"content":{"rendered":"\n<p>By McKenna Halvorson<\/p>\n\n\n\n<p>The cold weather is here \u2013 and so is heating season! Heating season in Vermont runs from November through mid-April. Use the heating season checklist below to further prepare for winter weather. If you have fuel questions relating to propane or other heating fuels, please visit <a href=\"https:\/\/ago.vermont.gov\/cap\/have-consumer-questions-find-answers-here\">our website<\/a>.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" src=\"https:\/\/blog.uvm.edu\/cap\/files\/2025\/12\/Heating-Season-Checklist.png\" alt=\"\" class=\"wp-image-2060\" style=\"width:447px;height:auto\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading has-text-align-center has-medium-font-size\">CAP&#8217;s Heating Season Checklist<\/h2>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\"><span style=\"text-decoration: underline\">Before Scheduling a Heating Fuel Delivery:<\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Shop Around for Providers<\/strong>\n<ol class=\"wp-block-list\">\n<li>If you <strong>own your own tank <\/strong>and do not have a contract with a provider, <strong>you may be able to shop around for a fuel delivery.<\/strong>\n<ul class=\"wp-block-list\">\n<li>If you own your own tank and are not currently in a service contract with a heating fuel provider, you may be able to call other providers if your preferred provider cannot guarantee a delivery. If you use propane, you may have to swap your tank(s). Confirm who owns the tank before inquiring with other providers.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>For propane customers, review your Fee Disclosure Form for potential charges associated with a delivery, including emergency deliveries and special trip fees.\n<ul class=\"wp-block-list\">\n<li>If you cannot locate a copy of the Fee Disclosure Form, check the company&#8217;s website or call your provider to request a new copy.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li><strong>Track your Fuel Usage<\/strong>\n<ol class=\"wp-block-list\">\n<li><strong>If you are on will call or cash on delivery, call your provider when your tank is between 30-40% full.<\/strong>\n<ul class=\"wp-block-list\">\n<li>If you wait to schedule your delivery, you may risk running out of heating fuel as the provider could be booked with planned deliveries.<\/li>\n\n\n\n<li>If you are interested in switching to automatic delivery, contact your heating fuel provider. \u00a0<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading has-medium-font-size\"><span style=\"text-decoration: underline\">After Scheduling a Propane Delivery:<\/span><\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Make a Plowing Plan<\/strong>\n<ol class=\"wp-block-list\">\n<li>Ensure your driveway or private road is plowed so delivery can be safely made, especially during or after a snowstorm. If needed, sand the roads the day of delivery.\n<ul class=\"wp-block-list\">\n<li>Confirm that the path to your tank is clear \u2013 remove all fallen tree branches, bushes, and other hazards.<\/li>\n\n\n\n<li>Frozen gates, both in your driveway and around your tank, may delay delivery.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>If inclement weather is forecasted, call your provider as soon as possible to make different arrangements.<\/strong><\/li>\n<\/ol>\n<\/li>\n\n\n\n<li><strong>Answer Phone Calls from your Provider<\/strong>\n<ol class=\"wp-block-list\">\n<li>Technicians may call you if a problem arises during delivery. Answering those calls may avoid potential delays in receiving propane.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<p><strong>If you need more heating fuel support, including affording heat this winter, please check our <\/strong><a href=\"https:\/\/blog.uvm.edu\/cap\/staying-warm-this-winter\/\"><strong>Staying Warm This Winter<\/strong><\/a><strong>\u00a0post for additional information. There are programs that may be able to help!<\/strong><\/p>\n\n\n\n<p>The Vermont Attorney General\u2019s office enforces CP111, a consumer protection rule, which regulates propane. CP111 outlines rights for propane consumers including the disclosure of fees, notice prior to a change in credit status, and certain protections for disconnections.<\/p>\n\n\n\n<p>CAP provides a letter mediation service and hotline for consumer issues facing Vermont residents. If you have experienced an issue with your home heating provider or have questions regarding propane, contact the <a href=\"https:\/\/gcc02.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fago.vermont.gov%2Fcap&amp;data=05%7C02%7CMcKenna.Halvorson%40partner.vermont.gov%7C2cd5dde41ea744a7d3b108de22d0238b%7C20b4933bbaad433c9c0270edcc7559c6%7C0%7C0%7C638986474498400469%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=l5GK865uHkkTJExY%2BrVA8eDYOxVi%2F8zrCZEgdHWnt3Y%3D&amp;reserved=0\">Consumer Assistance Program<\/a>.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you have questions or concerns about your fuel delivery, call the Consumer Assistance Program at 800-649-2424, email us at\u00a0<a href=\"mailto:AGO.CAP@vermont.gov\">AGO.CAP@vermont.gov<\/a>, or <a href=\"https:\/\/ago.vermont.gov\/consumer-assistance-program-complaint-form\"><strong>file a complaint<\/strong><\/a>.<\/li>\n\n\n\n<li>If you have questions or concerns about fuel assistance (LIHEAP), call Energy Assistance at 1-800-775-0516.<\/li>\n<\/ul>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The cold weather is here \u2013 and so is heating season! Heating season in Vermont runs from November through mid-April. Use the heating season checklist below to further prepare for winter weather. If you have fuel questions relating to propane or other heating fuels, please visit our website.<\/p>\n","protected":false},"author":4483,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[],"tags":[705092,481474,705093,705068,505537],"class_list":["post-2048","post","type-post","status-publish","format-standard","hentry","tag-cold-weather","tag-consumer","tag-heating-resources","tag-heating-season","tag-propane","entry"],"_links":{"self":[{"href":"https:\/\/blog.uvm.edu\/cap\/wp-json\/wp\/v2\/posts\/2048","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/blog.uvm.edu\/cap\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/blog.uvm.edu\/cap\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/blog.uvm.edu\/cap\/wp-json\/wp\/v2\/users\/4483"}],"replies":[{"embeddable":true,"href":"https:\/\/blog.uvm.edu\/cap\/wp-json\/wp\/v2\/comments?post=2048"}],"version-history":[{"count":16,"href":"https:\/\/blog.uvm.edu\/cap\/wp-json\/wp\/v2\/posts\/2048\/revisions"}],"predecessor-version":[{"id":2065,"href":"https:\/\/blog.uvm.edu\/cap\/wp-json\/wp\/v2\/posts\/2048\/revisions\/2065"}],"wp:attachment":[{"href":"https:\/\/blog.uvm.edu\/cap\/wp-json\/wp\/v2\/media?parent=2048"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/blog.uvm.edu\/cap\/wp-json\/wp\/v2\/categories?post=2048"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/blog.uvm.edu\/cap\/wp-json\/wp\/v2\/tags?post=2048"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}