main resource page for Helpline techs who need to answer questions about BlackBoard
Continue readingFootprints – How to set up personal Quick Descriptions
Use quick descriptions to streamline Footprint production and reduce unnecessary typing
Continue readingTags: 2012-reviewed
Using searches in Footprints
Footprints: searching within a workspace and cross-workspace searches
Continue readingTags: reviewed summer 2011-OK
Computer Depot Clinic Footprints
When you are scheduled for a shift at the CDC, you must log into footprints.uvm.edu If you are scheduled for the in-take station, you will login at the in-take computer. If you are scheduled to work as a Tech, use a net-book and login to footprints there. You will login the same way on [...]
Tags: reviewed summer 2011-OK
Helpline FootPrints: the basics
Basic use of the UVM Computing Helpline footprints workspace
Continue readingTags: reviewed summer 2011-OK
Peoplesoft and browsers
Known problems that may occur when using Peoplesoft in different browsers.
Continue readingTags: reviewed summer 2011-OK
Footprints: Client Services and other workspaces
Workspaces: details some of the common footprints workspaces and how to switch between them
Continue readingTags: reviewed summer 2011-OK
Enabling the non-html editor in SharePoint
How to get WYSIWYG editing if it is not working in Sharepoint.
Continue readingTags: reviewed summer 2011-OK
(ARCHIVED) BlackBoard Help and Support-tech
Details for providing primary BlackBoard support from Jan 1-14, 2011
Continue readingTags: archived summer 2011
BlackBoard Help and Support
BlackBoard support for students, faculty, and staff at UVM may be accessed through the UVM Computing Helpline.
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