BlackBoard Support Tech information and training

main resource page for Helpline techs who need to answer questions about BlackBoard

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Footprints – How to set up personal Quick Descriptions

Use quick descriptions to streamline Footprint production and reduce unnecessary typing

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Using searches in Footprints: For Footprints agents

Footprints: searching within a workspace and cross-workspace searches, for IT support staff and those using footprints as agents

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FootPrints: the basics (for agents)

Basic use of the UVM Computing Helpline footprints workspace

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Footprints: Client Services and other workspaces-for Footprints agents

Workspaces: details some of the common footprints workspaces and how to switch between them

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Enabling the non-html editor in SharePoint

How to get WYSIWYG editing if it is not working in Sharepoint.

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(ARCHIVED) BlackBoard Help and Support-tech

Details for providing primary BlackBoard support from Jan 1-14, 2011

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Sharepoint – tech

Tech only: who to ask questions about Sharepoint and which groups to escalate issues to.

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Sharepoint

Links to Sharepoint documentation and FAQ.

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Graduate Thesis support

Directions to graduate thesis templates.

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