Troubleshooting Offline Files

For information on normal operation of Offline Files, see Folder Redirection and Offline Files. If you are trying to resolve an issue, continue reading below. Two Important Concepts First, it’s important to understand that the Offline Files facility is providing a virtual view of the network folder to which Documents has been redirected, when Widows detects […]

Folder Redirection and Offline Files

About Offline Files and Folder Redirection: Users who regularly work from network files can take advantage of Offline Files in Windows, allowing them to access their files even when not connected to the network. When a network file is made available offline, Windows will make a copy of the file on your computer. You can […]

Moving emails from Gmail to Exchange

UVM will be enforcing the Information Security Policy more strictly in the future, requiring all UVM employees to stop forwarding their email to non-UVM accounts. The Information Security Policy states that Protected University Information must NOT be stored on any non-UVM device or services (e.g, Gmail). The reason forwarding email will no longer be allowed is because employees may […]

How to Remove Symantec (PGP) Encryption: Windows 10

Symantec (PGP) is an encryption service that was previously used by the University of Vermont prior to its use of Bitlocker and FileVault to protect data. This article shows how to decrypt Symantec-encrypted machines and uninstall the software. Removing Symantec (PGP) Desktop Encryption Prior to removing Symantec/PGP, the encrypted volumes on the computer must be decrypted. […]

Adding an Exchange Account to your Android 6.0+ Device

The following walkthrough will add your UVM Exchange account to the native Android Email and Calendar apps on your smartphone or tablet. Please note that there are many different variations of the Android operating system. Your Android device may have different menus and prompts than seen in the images below. However, the configuration steps should be […]

Adding a PC to the CAMPUS domain

All UVM Employees can execute these steps on their UVM-owned computers, if they have Administrator rights on the PC they wish to join to the CAMPUS domain. At this time, ETS does not recommend joining Apple computers to the CAMPUS domain, due to problems with the stability of the sync operation. Note: Computers purchased at […]

Backing up files with File History (Windows 8, 8.1, 10)

File History is an automated backup tool included in Windows versions 8, 8.1, and 10. Once set up and connected to an external storage device, File History will create a full back up and then periodically make a copy of any files that have been changed. This will protect your personal documents, music, photos, etc. but does not […]

Printers: Faculty and Staff

Adding Printers to Your Computer Department network printers can be added to faculty and staff computers as long as the IP address is known or if the computer is domain joined. Adding Printers to Non-Domain Joined Computers: The IP address of the printer is needed for all of these options. This can either be found […]

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Data Backup Services at the Computer Clinic

The Tech Team Computer Clinic can provide help with backing up data for any UVM Faculty, Staff, or Student. You can visit the Clinic to get help learning how to complete regular backups, or to have a backup performed for you. It is always a good idea to backup data that is on your computer. Data on your […]

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UVM access to the iOS app

This is a quick guide for setting up the iOS mobile app to access the UVM employee license of training resources. Note that this is only available to UVM employees*** Download the app from the iOS AppStore. Once installed, launch the app and tap the “Login” menu. Select the “Organization” tab and […]