How-to – BitLocker Self-Service Key Recovery

BitLocker Self-Service Key Recovery People can retrieve the BitLocker Recovery Keys for systems that they use by going to https://bitlocker.uvm.edu and signing in with their UVM NetID   After login, the user must acknowledge a policy notice. The user can then enter the first eight characters of the Recovery Key ID, which is shown in […]

Identity and Account Management Key Recovery procedure

Procedure for accessing BitLocker Drive Recovery Keys Instructions for Identity and Account Management staff. 1. https://bitlocker.uvm.edu/helpdesk/ 2. Log in with [netid].adm account 3. Click the Drive Recovery option in the left column 4. If the request comes from a current user of the device*: a. enter “campus” in the User Domain field b. Enter the requestor’s […]