Problems with removing or upgrading programs

MSICUU and MSIZAP, two tools for fixing corruption in the Windows installed software database:
Msicuu.exe: Windows Installer Cleanup Utility
This GUI tool, the Windows Installer Cleanup Utility named Msicuu, safely removes Windows Installer-related registry settings from computers in the event of a problem. This tool allows you to select one or more Windows Installer programs from a dialog box and remove registry items that are related to the Windows Installer for the program or programs selected. The tool does not remove the Windows Installer; nor does it remove files of any Windows Installer programs such as Office 2000.
http://www.microsoft.com/technet/prodtechnol/windowsserver2003/library/TechRef/395b6a42-335f-4559-8068-d11a40941dea.mspx

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