22. Dezember 2018 – 3. Januar 2019: Break

Today’s Activities:

  • Backups:
    • SN2, ST0, 1310136359, *71* – refused to eject another tape.
      Took ITDT dump.
      ITDT dump took much more time than normal.
      Sent to Qualstar on 12/24.
      No response on 12/24 🙁
      Eventually – power cycled drive and got tape ejected.
      Left drive disabled until Qualstar does respond.
      12/26 – Qualstar analyzed the dump, found no faults.
      I sent a second dump (taken 12/26), still no faults.
      I will swap the cables for the two tape drives
      attached to SN2 and see if the problem repeats
      and if it follows the cable or stays with the drive.
      12/28 – moved cables at the drive end, rebooted the drives.
    • Repaired retention times of 172 savesets on 59 tapes.
    • 12/23: jbod2/fsg3.1 full when not really.
    • 12/24: jbod1/bootstrap.2 full when not really.
    • SR13909395:
      • 12/24 18:30 – opened. Asked for S1. Got S2.
      • 12/24 19:30 – Called back in – asked it be raised to S1.
      • 12/24 20:21 – Responded to 10 Question email…
      • 12/24 21:00 – Attempt to stage everything off volume to tape
      • 12/24 21:00 – Deposit 40 tapes to add to UVM pool.
      • 12/24 21:30 – label the 40 tapes into UVM pool.
      • 12/24 22:00 – give up – nightly cycle has started,
        NW still waiting for more space on an empty volume!!!
      • 12/25 06:00 – 9:57 — escalated with support.
        Transferred to Raju who could not understand why.
        Eventually cancelled the Server Backup workflow from
        12/24 – that cleared the alert.
        Then relabeled the volume, which cleared the space
        used issue.
      • 12/25 14:30 – 10am and 2pm Server Protection policies
        ran without issue. Gave permission to close the SR.
      • 12/26 01:45am – Raju called my cell phone…
        I told him to close the SR.
    • 12/26: Clones started for Christmas week.
    • COMIS clones nothing to do.
    • DISK clones completed at 09:26 (168 GB)
    • TAPE clones completed at 20:46 (415 GB)
    • FSGen3 clones completed at 12/30 09:45 (32,239 GB)
    • 12/30: Reclaimed four tapes for the Vaults.
    • Repaired retention times of 325 savesets on 47 tapes.
    • 12/31: 20 minute phone call with NW support about SR13909395.
      Will call again on January 4 when I’m back in the office.
    • 12/31: Updated the daily audit_compliance scripts to
      include the “mtime” of the NW misses (savesets abandoned
      on adv_file devices).
    • 12/31: clones started for the week.
    • 1/1: Reclaimed one tape for the vaults.
    • 1/1: skylight backup failed – VSS on C:\ problem.
    • 1/3: Backup client adjustments for Windows server changes.
  • Zerto:
    • 12/28: Kent responded, provided update on issue 128211 to Zerto
      support’s questions.

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