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Frank's Activity Log

30 June 2015: Tuesday

Posted: June 30th, 2015 by fcs

LDAP:

  • LDAP Update: two issues
    • Employee – no ssn – found and merged.
    • Employee – surname miss – could be a typo – checking.
  • ACCOUNT Update: no issues

Backups:

  • Save Groups:
    • windowpane E:\ failed as usual.
  • Clones
  • Problems:
    • SR72201996:  Retrieved the newest nsrget (from 2013 – and the same version I already had) and ran it on the server, storage node, and client for the scanner is stupid problem.

Footprints:

  • Executive Dashboard:  Nothing from BMC

Exchange:

  • ssh from rottweiler – Geoff performed magic and it works! YAY… now, I have to figure out how to make it work…

Calendar:

  • Need to recover a deleted calendar because, well, it should not have been deleted.  Request came in late and the first attempt came up empty.  Need to try again tomorrow (or later tonight).

29 June 2015: Monday

Posted: June 29th, 2015 by fcs

LDAP:

  • LDAP Updates: No errors over the weekend.
  • ACCOUNT Updates: No errors over the weekend.

Backups:

  • Save Groups:
    • windowpane E:\ failed – as normal
    • Biology and COM/IS full saves continue to run
  • Clones:
    • Delay start until weekend full saves have completed.
  • General:
    • Moved that unused “UVM Indexes” aftd back to ozzie because it actually got used on stornode5 and I need to empty it again!

Footprints:

  • Executive Dashboard Issue:

Exchange:

  • Development:  No time from core team to help until tomorrow.

26 June 2015: Friday

Posted: June 26th, 2015 by fcs

LDAP:

  • LDAP Update: No issues.
  • ACCOUNT Update: No issues.

Backups:

  • DD690 Offload:
    • Finished clearing off Indexes.001
    • Mounted that empty aftd on stornode5 so it would have an nsrmmd again (nagios)
  • Save Groups:
    • Windowpane E:\ – as per usual.

Footprints:

  • Executive Dashboard Issue:
    • Two hours on the phone – lots of things tried:
      • Multiple runs of ConfigureTomcat.pl, editing of httpd conf (footprints.conf), tomcat config (server.xml) as well as direct manipulation of values in the Footprints MySQL database (FPGenericConfigTable where mrService like ‘Executive%’).
      • Finally did java -version (“Oh! 1.7 – that could be our problem”) and took the catalina.out file [note: Footprints documentation says it needs 1.6]

Outlook:

  • Attempted to set up my S/MIME encryption key – I failed.  Too many differences from the 2011 and the 2016 versions of Outlook and the inability to deal with a pkcs12 certificate (that is not correct for the test email anyway).

Exchange:

  • Am able to get a Kerberos ticket from the test realm, and the ssh port is open on the test server, but I am not able to ssh to the test server with the kerberos ticket.
  • Error:
    • Unspecified GSS failure. Minor code may provide more information
    • Server not found in Kerberos database

25 June 2015: Thursday

Posted: June 25th, 2015 by fcs

LDAP:

  • LDAP Update: One (1) issue.
    • Invalid SSN on new employee.  Found (name, birthday, home address); merged.
  • ACCOUNT Update: No issues.

Backups:

  • Save Groups:
    • windowpane E:\ – as always, has failed again
  • DD690 Offload:
    • Started moving the index/bootstrap files from Indexes.001 to the UVM tape pool.
    • moved the tape drive that was on stornode5 over to ozzie – but ozzie is still trundling the blasted bits across the network to stornode9 to get to a tape!  Ugh. I do wish that nsrstage had a way to say “write to this device you stupid pile of code”

 

24 June 2015: Wednesday

Posted: June 24th, 2015 by fcs

LDAP:

  • LDAP Update: no issues.
  • Account Update: no issues.

Backups:

  • Clones – as per usual for third weekend – all done.
  • I removed “index” from the list of savesets that are legal on the UVM Indexes media pool again yesterday and again the NetWorker server backup group failed because that is the only pool that is directly accessible to the NetWorker server.  Will I ever really learn this fact?
  • Failures:
    • windowpane E:\ – as per usual.
    • med6002 I:\ – med60b is not properly defined???
      • That is one of the ones that I deleted a while ago because it had no backups.  I have re-created it and restarted the backup.  Which now ran just fine.
  • New (NFS/XFS) index media pool member set up on NetWorker server – staging process created to keep it down to a dull roar.  And woops – I messed up the config file and set the multiple copies of the lock filename to different values – that caused a couple of interesting wrinkles!

RSA:

  • 8.1.1.5.0: Applied – 20 minutes process time – extra 15 for nagios to figure out everything was fine.

Footprints:

  • Executive Dashboard: Uhm – nobody called.  Oops?

23 June 2015: Tuesday

Posted: June 23rd, 2015 by fcs

LDAP:

  • LDAP Update: No issues
  • ACCOUNT Update: No issues

Backups:

  • Standard E:\ disk failure on windowpane – no other failures last night (WHAT!???)
  • XLS Drive issue:
    • SN9’s *A3141 is B001T03H (not communicating)
    • SN5’s *4670E is B001T04H (will use for easter egg process)
    • Oops – when I disabled *4670E, I caused a nagios page!
    • Arriving on scene – found link up at both ends of the cable.  Powered off the drive, reseated both ends of the cable, powered on the drive – it works.  I assume one of the nsrmmd crashes caused the drive to go into a weird state and the power cycle of the drive was sufficient.  NetWorker had disabled the drive on June 11 – and I saved the message but never fixed the drive – guess I’ve been sicker than I thought.
  • Clones started.
    • COM/IS clones finished.
    • Tape clones finished.
  • Added “bootstrap” disk to bujbod2 and mounted it on ozzie.  Will experiment with using it tomorrow.

Networking:

  • B1 3750 cables all moved.
  • Contacted NS about removing it from the network and if they have a use for it.

Printers:

  • Defined a new printer (a new Canon model: ImageClass MF216n) for the Registrar’s Office.

SecurID:

  • New patch (8.1.1.5.0) released.  Looks like self-service code fixes.

22 June 2015 – Monday

Posted: June 22nd, 2015 by fcs

LDAP:

  • LDAP Update: No issues over the weekend
  • ACCOUNT Update: No issues over the weekend
  • Duplicate NetID due to lack of SSN – merged and repaired.

Backups:

  • SR 71215302 – nsrexecd crashed and took out the weekend full backups again on Friday night at 23:44.  Got most of them recovered – but EMC is still “waiting for engineering”. Time to use some gasoline.
    • I made one (major) mistake – I started the COMIS MED23 D group in full mode.  It ran the weekend before and I should not have run it as a FULL.  It may impact my ability to do my monthly maintenance today.  And then I hit the wrong key sequence with the window having focus and killed it :(
    • Called EMC – spoke with Duty Manager (Manour) – she will “do her best” to get pressure on Engineering, and daily updates from Jerrod, starting with a call back this morning.
  • Problems with the DNS servers over the weekend.  And this morning one of them was refusing to backup.  Hmmm…  Found nsrexecd was not running – started it and kicked off a makeup savegrp.  Notified team.
  • Backup Maintenance:
    • After consulting with NetWorker mailing list – upgraded ozzie and friends to 8.2.1.3 as it is reported to be a much more stable release
    • Added ozzie to the VLAN3601 so it can start using disk off bujbod2 to replace the DD690 storage.
    • bujbod2 still fails to start nfs-server.service at boot.
    • stornode9 drive *a3141 seems to be having trouble – more work required tomorrow – stornode9 cannot see the device !!!!
  • SR 72201996 – scanner open file limit
    • Standard first pass call back – you are running the command wrong…
    • Standard second pass – nsrget the world – will do that tomorrow.

Footprints:

  • Executive Dashboard – BMC person has no time this morning – will call at 2pm on Wednesday.

19 June 2015: Friday

Posted: June 19th, 2015 by fcs

LDAP:

  • LDAP Update: One issue (different name)
    • Found, merged, added account.
  • ACCOUNT Update: no issues

Backups:

  • One client decided to not backup.  We’ll see if it remains an issue or if it was just an unfortunately timed reboot.  I can’t contact it (NetWorker wise) this morning – emailed the admins.
  • One tape reclaimed for the vault.
  • scanner (Release: 8.2.1.2.Build.764; Build architecture: linux86w) is discovered to not be smart enough to close files (SSIDs) it has finished processing on adv_file devices.  /sigh

Footprints:

  • Enabled Customers to Auto-Add themselves.  They are automatically placed into three workspaces.  They are required to select which workspace they wish to be signed into [hopefully they will be able to determine from the names] and they are not allowed to browse knowledgebase articles after they have signed out.

VPN:

  • minimal progress on getting the script working :(

18 June 2015: Thursday

Posted: June 18th, 2015 by fcs

LDAP:

  • LDAP Update: one issue in the 16th update.
    • They gave a student a new PIDM, and because adds happen before deletes… the code discovered the addition to an entry that already had a Banner persona and refused, but then went ahead and deleted that persona later.  I have manually added the new persona.
  • ACCOUNT Update: No issues in the past two days.

Backups:

  • CoM/IS informed me yesterday that med07 has been disabled since Monday.  Disabled the client and started the countdown to removal.
  • Due to the recovers and probably other actions taken in the great accidental file removal of yesterday – the H:\ disk of the windows ad environment did not back up.
  • Of course, the E:\ disk of the windowpane system is still not backing up.
  • Clones – the final job (Disk Clones) finished at 4:12 am this morning.
  • Reclaimed one (1) tape for the vault.
  • SR71943244:
    • EMC requested nsrck -L7 client.uvm.edu – it did not resolve the issue, though it did make one more backup visible.
    • I finally reached out to the networker mailing list.  Several useful responses back from them.  More reading to do on my own time tonight.

VPN:

  • No response from the last two messages on the VPN Audit.  I’ll ignore them and move along (will get them next year if needed).

Footprints:

  • Investigating parameters for auto-add customer settings for new project.

16 June 2015: Tuesday

Posted: June 16th, 2015 by fcs

LDAP:

  • LDAP Update: one (1) issue
    • New employee – former student – different last name.  Found, merged, account created. FS Kerberos updated.
  • ACCOUNT Update: no issues

Backups:

  • Tape and CoM/IS clones completed.  Disk Clones continue.
  • CoM/IS a client failed.
  • Reclaimed four (4) tapes for the vault.
  • SR71943244 – webex to see recover on zebra and zebra client definition.

VPN:

  • Sent out the rest of the messages about VPN accounts that were not used in the past year.
  • Permission back to remove twelve (12), keep three (3), and two (2) not yet responded.
  • Purged three (3) that Lynne told us were no longer active.
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