Primary Care Phone and Email Consultation Program Begins Second Year

The Vermont Center for Children, Youth and Families at FAHC/UVM, in partnership with VCHIP, is pleased to announce we are entering our second year of the Child Psychiatric Phone and Email Consultation Program.  The goal of this program is to provide healthcare providers with curbside phone and email consultation to assist in the management of emotional and behavioral problems in primary care settings.  Examples of these consultations include assisting in assessment, diagnosis, medication management and Family Wellness recommendations.Consult program

Results taken from a questionnaire given before and after PCP’s have accessed our consultation service show that users confirm an increased ability to quickly access expert psychiatric consultation as well as experience an increase in confidence in diagnosing and treating children’s mental health issues.

Whether you are already “signed up” or familiar with our consultation services or hearing about them for the first time please review the below commitment.

We will:

1)      Assign one of our child psychiatry team members to be your direct contact at the VCCYF for phone and E-mail consultation.  Members of our team will return phone calls within 24 hours during the regular work week (weekend coverage is already available through the on call system).

2)      Provide you and your staff with phone and E-mail access to our experienced Family Wellness Coach, Eliza Pillard, LICSW, who can help guide your practice in the search for evidence based interventions for emotional and behavioral problems on behalf of your patients.

3)      Connect you to our VCCYF Primary Care blog which delivers regular postings on topics that may be relevant for your patients, such as updates on child mental health and family wellness research.

4)      Update all participants with news of access to our services (e.g., our Autism Assessment Clinic), educational opportunities, and advances in our field.

Please note that this program will not serve as a rapid conduit for in-person assessment and consultation at the VCCYF.  In fairness to the many families in need, we are obligated to serve families on a first-come-first-serve basis.

If you are interested in this program, please contact Eliza at  We look forward to hearing from you.




Jim Hudziak, MD, Director

Vermont Center for Children, Youth, and Families


Eliza Pillard, LICSW

Family Wellness Coach

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