Are you still looking at a red “eyeball” NOD32 icon in your Windows XP or Vista system tray?
It has come to my attention that some are still waiting for NOD32 to “fix itself” as I mentioned it would back in November. The NOD32 license has long since been renewed and thus if you’re still looking at a red “eyeball” icon, then there’s something else wrong and you’re going to have to take additional steps to get your anti-malware software working again.
Unfortunately at this point, you can’t just install the new version on top of the old. So, please do the following:
1) Download the most current 32 bit version of NOD32 from http://www.uvm.edu/software to your computer.
2) Go to Start | Settings | Control Panel | Add/Remove Programs on Windows XP or Start | Settings | Control Panel | Programs and Features under Vista.
3) Locate ESET NOD32 antivirus in the list of installed programs, click it and uninstall or remove it. When finished, restart your computer.
4) Double click the current version of NOD32 that you downloaded in step one and allow it to install. Under Vista, you will need to confirm any User Control alerts that appear during the install process.
Ultimately you should have a green eyeball in the system tray and, if you “hover” your mouse over the system tray icon a pop up will appear and it should tell you that you’re running version 3.0.684.0
As always, contact CAS Computing Services if you have questions.
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CAS Computing Services Blog
Still looking at a red “eyeball”?
Posted: January 29th, 2009 by Arts & Sciences Computing Services Office
Announcing the CAS Computing Services blog
Posted: December 9th, 2008 by Arts & Sciences Computing Services Office
CAS Computing Services has a new blog! Check it regularly for news and timely information regarding computers and Information Technology within the College of Arts and Sciences.
Search the archives by tag, keyword or category for how-to postings and other information.
You can view the blog either on the Computing Services web page.
Directly via the blog page, or as an RSS/Atom feed in your email program.
Click here if you don’t know what an RSS feed is (no shame here, I didn’t know until very recently).
As a rule, we will only send out email notifications of the most important postings, so please check the blog often.
Running over your Inbox quota?
Posted: December 9th, 2008 by Arts & Sciences Computing Services Office
Are you getting notices that you’re approaching the limit of your 50 MB Inbox quota?
Are you involved in a collaborative project that is generating lots of big email attachments?
Aside from the usual recommendations that you delete email you don’t need, file it in IMAP mailboxes other than Inbox and don’t forget to make sure that whatever email client you are using is set to purge at some point (verify this by logging into your account via webmail)
One easy way of handling this is to divert “big” email messages out of your inbox and into another IMAP folder as they arrive.
You can do this in the UVM filtering website:
http://www.uvm.edu/account
Log in using your UVM netID and password
Click on Email Filtering
Click Add New Filter
Under “Filter Big Messages” choose the minimum size message that you want filtered and then either select an IMAP mailbox to have the messages moved to, or select New and enter a new folder name.
The messages will be filtered into that folder with no other intervention from you. You can read the mail from that folder via webmail or any other IMAP capable
Vista activation issues
Posted: December 9th, 2008 by Arts & Sciences Computing Services Office
Pretty much every Optiplex GX755 desktop purchased and deployed by the College during January 2008 has had Vista activation issues. We believe that this issue was triggered by the recent deployment of Vista Service Pack 1 through Active Directory.
The version of Vista that we use here at UVM is Vista Enterprise. Vista Enterprise uses a centralized license server, called a KMS server, to provide authentication information back to Vista, “authenticating” Vista for another time period after which the computer will again look for the KMS server.
If the computer cannot find the KMS server, the original version of Vista would go into Reduced Functionality Mode (RFM) which is another way of saying that it becomes useless. As of Service Pack 1, Microsoft has eliminated RFM. Instead Vista Enterprise will become nagware, posting endless notices that you may be running pirated software and asking you for a product key. The product key on the sticker on your computer is, of course, for the OEM version of Vista which is NOT what’s currently installed on your computer
The fix for this is to simply provide the generic product key (VKK3X-68KWM-X2YGT-QR4M6-4BWMV), which tells Vista Enterprise to look for the server again and all is well.
Geoff Duke has more information on this on his Blog
ESET NOD32 license renewed
Posted: December 3rd, 2008 by Arts & Sciences Computing Services Office
Enterprise Technical Services has announced that the ESET NOD32 Windows antivirus protection software license has been renewed and installed on our management servers. The orange “eyeball” should change back to that reassuring green all by itself.
Of course, if it doesn’t, please contact CAS Computing Services for assistance on resolving the problem.
More from ETS here: http://www.uvm.edu/ets/?Page=News&storyID=13138
No worries regarding NOD32 license renewal warning
Posted: November 19th, 2008 by Arts & Sciences Computing Services Office
Don’t worry about the license expiration notice currently appearing on all Windows machines with UVM’s NOD32 antivirus package installed.
ETS has informed us that they are aware of the notification and are already in the renewal process. ETS also tells us that this alert should disappear on its own with no user intervention required.
If you are running a Windows machine of any variety and do not yet have NOD32 installed (NOD32 is the normally green “eyeball” icon that appears in your system tray), it is time to make the switch.
Additionally, if you installed NOD32 more than a month or two ago, chances are you are running an obsolete version which can make your machine run more slowly than it should. You should upgrade NOD32 to the most current version.
To download the 32 bit version of NOD32 from http://www.uvm.edu/software
Remove any other installed antivirus software via the Add/Remove Programs control panel (Windows XP) or the Programs control panel (Vista).
If you have Symantec Antivirus of any flavor installed, also remove Symantec LiveUpdate using the same control panel.
Restart your computer, install NOD32 from the file you downloaded previous, and restart again.
If you are updating NOD32, the good news is that you can simply install the new client right over the old. The installer will remove the old version during the process.