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Effective June 2014, access to PnC from off campus is enabled via the VMware Horizon View Client, which must be installed on your machine. VPN is no longer required for remote access to PnC.
How to install the VMware Horizon View Client
The Horizon View Client is available for Windows, Mac, iOS and Android operating systems (Mac currently requires OS X 10.6.8 Snow Leopard or newer). If you have already installed it, skip these two steps. If not, proceed:
- Point your web browser at https://desktop.uvm.edu and select “Install VMware Horizon View Client” from the left side of the screen to download the installer that matches your operating system.
If you are installing on a Windows computer you might be prompted to choose an installer based on whether you are running a 32-bit or 64-bit version of Windows. Not sure? This Microsoft web page should automatically detect the answer to that question for you.
- After it is downloaded, double-click the installer file to install the Horizon View Client software.
How to Run PnC Remotely
- Start up the VMware Horizon View Client that you installed earlier.
- Double-click the desktop.uvm.edu server.
(If you don’t see that option, select “Add Server” and enter the name “desktop.uvm.edu”–without the quotes–and click Connect.)
- Log on to the desktop server with your UVM NetID and password.
- Once logged on, double-click “CHWB Remote PnC” to start a session.
- Next, log on to the remote computer.
- Double-click the Point & Click icon on the remote desktop to run PnC. Once it is up and running, you might want to press F2 to set your current location to your usual one.
- To use email during your remote session, double-click the UVM Web Mail desktop icon. Other email clients (Thunderbird, for example) are not feasible with UVM’s Virtual Desktop Infrastructure.
- Look on the Start Menu for access to Microsoft Office (including Word, Excel and Powerpoint), your Documents, and the Share Drive (under Computer). Warning: do NOT save documents to the Desktop of the remote machine: Desktop files are not preserved at the end of a remote session.
How to End Your Remote Session
When you are done:
These instructions are obsolete and will be deleted when the transition to a news remote-access method is complete. Please use the new method to connect to PnC from off campus.
PnC is available from off-campus by making a “Remote Desktop Connection” between your off-campus computer and one of the computers on campus that CHWB has made available for this purpose. CHWB only has a limited number of remote licenses available, but if you have an ongoing need for remote access we will do our best to provide it. Contact Rob or Pam for more info.
STEP BY STEP INSTRUCTIONS:
(details below may vary depending on your version of Windows or Mac OS)
- From off campus, start your computer and get on the internet.
- Start up the Cisco SSL VPN Service by pointing a web browser (like Mozilla Firefox or Internet Explorer) to
http://sslvpn.uvm.edu and logging on.
- Your VPN session can begin after this screen says “Connection Established”:
- At this point you will be connected to the campus computer network in a way that is similar to how you connect from on campus: the CHWB share folders are all accessible as is your “My Documents” folder.
- Open the Start menu in the lower left corner of your screen, then select…All Programs >> Accessories >>Remote Desktop Connection
(or just open the Start menu and type mstsc in the Search box) (Mac users can download and install the Remote Desktop software here)
- In the “Computer” entry area, type the IP address of the computer you are going to connect to. In this case, pick one of these:
24/7 Access IP Address Physical Location Status 22.214.171.124 UHC 2224 Always available 126.96.36.199 UHC 2224 Always available 188.8.131.52 UHC 2224 Always available 184.108.40.206 UHC 2224 Always available 220.127.116.11
(Athletic Medicine Priority)
UHC 3137 Always available
- Make sure that your user name here is either your UVM NetID or “CAMPUS\NetID” (as above)—if one doesn’t work, try the other one!
- Click the “Connect” button. If you see a warning about the identity of the remote computer you can connect anyway (because you know the identity of the other computer).
- Once you connect to the computer you will be asked to provide credentials for logging onto it. Use your NetID and password (again, if NetID-only doesn’t work for you, try “CAMPUS\NetID”).
- IMPORTANT:If you see a message like the one below that indicates that the computer is already in use, DO NOT CONTINUE. Instead, try to connect to a different computer.
- You will know you are up and running on the other computer when a window appears on your screen that shows the full desktop of the other computer. Simply double-click the “Cheshire” icon (on the other computer) to start running PnC. As a privacy matter the screen of the on-campus computer will remain dark while you are using it.
- Please don’t forget this step! To end your Remote Desktop session, close PnC and any other programs you are running on the other computer and (VERY IMPORTANT!) select LOG OFF from the Start menu of the other computer to disconnect your remote session (if you don’t, you will block anyone else from connecting to that computer).
NOTE: YOU CANNOT PRINT TO ON-CAMPUS PRINTERS WHILE OFF CAMPUS.
Effective 4/14/2011, Point and Click now includes the records of any incoming First Year or Transfer student who has been accepted by UVM and paid their acceptance fee (aka “deposit”).
These students are not eligible for CHWB services yet, but they are eligible to log on to MyWellbeing and complete their required Health History and Immunization forms. This is a good thing.
How to Recognize One of These Admitted / Not Registered Students:
In OpenChart Patient View they look like this (Medical or Counseling Summary):
In OpenChart Registration View they look like this:
In OpenRegistration the default view also includes the following Eligibility Summary:
*Note that they are only eligible to fill out entrance forms, and that even that eligibility expires just before the next regular semester. In this case, if they have not registered for classes by 7/31/11 they will lose their ability to fill out their health history and immunization records.
In OpenSchedule these students will look like this (not eligible for appointments):
Requirements to Log On to MyWellbeing:
In order to log on to MyWellbeing, these newbies need an active NetID and password. When the new student pays their acceptance fee (or maybe even when UVM sends the acceptance letter), UVM tells them what their NetID is. They can activate their NetID and establish their password here: http://www.uvm.edu/account. Please share this info if you get calls from students who can’t log on.
If they have paid their acceptance fee and don’t know their NetID, look them up in OpenRegistration (not just the registration view of OpenChart). Then click the registration button and look for "Extern. Dir. Username" near the right side of the pop-up: that’s their NetID.
Med Students Not Included:
It’s important to note that incoming MED students are not in the same category as incoming undergrads, and they do not (yet) have early access to MyWellbeing.