Effective June 2014, access to PnC from off campus is enabled via the VMware Horizon View Client, which must be installed on your machine. VPN is no longer required for remote access to PnC.

How to install the VMware Horizon View Client

The Horizon View Client is available for Windows, Mac, iOS and Android operating systems (Mac currently requires OS X 10.6.8 Snow Leopard or newer). If you have already installed it, skip these two steps. If not, proceed:

  1. Point your web browser at https://desktop.uvm.edu and select “Install VMware Horizon View Client” from the left side of the screen to download the installer. It should recognize which version you need.  If not, select the link to “view the full list of VMware Horizon View Clients” and select the one that matches your operating system.HorizonViewDownload
    If you are installing on a Windows computer you might be prompted to choose an installer based on whether you are running a 32-bit or 64-bit version of Windows. Not sure? This Microsoft web page should automatically detect the answer to that question for you.
  2. After it is downloaded, double-click the installer file to install the Horizon View Client software.

 How ticono Run PnC Remotely

  1. Start up the VMware Horizon View Client that you installed earlier.
  2. Double-click the desktop.uvm.edu server.
    SelectServer
    (If you don’t see that option, select “Add Server” and enter the name “desktop.uvm.edu”–without the quotes–and click Connect.)
  3. Log on to the desktop server with your UVM NetID and password.HorizonViewLogin
  4. Once logged on, double-click “CHWB Remote PnC” to start a session.HorizonViewSelectDesktop
  5. Next, log on to the remote computer.HorizonViewRemoteLogin
  6. Double-click the Point & Click icon on the remote desktop to run PnC. Once it is up and running, you might want to press F2 to set your current location to your usual one.

How to End Your Remote Session

When you are done:

  1. Shut down Point & Click.
  2. Using the Start Menu on the remote computer, select Log Off.virtualdesktoplogoff

The UVM Information Security policy (see procedure 16.4.2.1) specifies that all university-owned laptops must use approved encryption software to protect the University (or other confidential data) that may be stored on them. CHWB stands by this policy (of course) and encrypts every laptop with BitLocker.

The products below may also be used to encrypt flash drives and other media that are used to store or transport such data.

Computers that run Windows 7 or Windows 8 should be encrypted using Microsoft BitLocker.

Macintosh computers running OS X 10.8 Mountain Lion or OS X 10.9 Mavericks should use FileVault 2 and Casper to encrypt and manage recovery keys.

Computers with older versions of OS X are strongly encouraged to upgrade (free through Apple Store).

Does this sound familiar? You’re home, you just had dinner, but you need to get a big message out to CHWB before tomorrow dawns. You hop onto UVM Webmail and send your message to the CHWB Listserv but it bounces back….What gives????

Well, here’s the deal with the Listserv:             LISTSERV        IS        NOT      SMART.

While everyone at UVM has two flavors of email address—NetID@uvm.edu and firstname.lastname@uvm.edu—the Listserv only knows you by one of these addresses (usually the firstname.lastname@uvm.edu style address). So if you send a message using the OTHER address, the Listserv has no idea who you are and so your message bounces back.

What to do?

Let’s start with Webmail:

In UVM webmail, the temporary solution is to select the right address in the "From" dropdown menu in the New Message window. For most CHWB-ers the “right” address is the one that looks like firstname.lastname@uvm.edu.

image

The permanent webmail solution is to select Preferences from the left side of the webmail window, then select Personal Information, and set the “Default From Address” to the “right” address, as above. Click the Save button to, you know, save your changes.

As for Thunderbird:

Most people will already be set up to correctly send messages to the Listserv, but if you need to make any changes, just go to the Tools menu select Account Settings, and change your email address, like I’ve done here (except use your address):

image

Click OK to save your changes.

Before getting a new computer, most people want to make sure they get everything they really need off of their old computer. This can mean:

  • Documents (including presentations, spreadsheets, etc)
  • Songs and Videos
  • Pictures
  • Email address book (Contacts)
  • Web page Bookmarks (Favorites)

Everything in your “My Documents” folder will be accessible from your new computer, so this is an ideal place to move items you want to keep (My Documents actually “lives” on a UVM server somewhere, not inside your computer).

To open your “My Documents” folder, select it from the Start menu (in some version of Windows, select “Documents” from the Start Menu, then open the My Documents folder).

Pointing up Tip: Drag and drop items to your My Documents folder to copy them there. Hold down the shift key while you click and drag in order to move items there instead.

Note that the “Pictures” folder is already inside your “My Documents” folder by default.

Also, if you have more than a handful of songs or videos to save, you may find that your My Documents folder is not big enough to hold them all (since it lives on a UVM server, there are limits). In this case your best bet is to copy these items to a portable storage device like a CD, DVD, or USB drive.

Saving your address book and bookmarks requires a couple of extra steps. But this stuff is easy-peasy

.

To Save your Email Address Book / Contacts

A. If you use Mozilla Thunderbird for email:

Select “Address Book” from the Tools menu:

image

In the Address Book window, select the name of the name of the address book you want to keep. Then select Export from the Tools menu. Give the file a name of your choice and save it in your “My Documents” folder. The file type should be “LDIF.” Do this for each address book you want to keep. REMEMBER THE NAME AND LOCATION OF THIS FILE.

image

 

B. If you use Outlook Express or Windows Mail for email:

  • Open Windows Live Mail.
  • Click Contacts folder, click Export button and select comma separated values (.CSV).
  • Give the file a name of your choice and save it in your “My Documents” folder.
  • Click Next and select all the fields that you want to export, click Finish button and wait for the export process to be completed.

    Note: The most common fields are First Name, Last Name, Email address and Telephone. If you are not sure about the information just select all the fields.

     

    To Save your website bookmarks or favorites

    A. If you Use Mozilla Firefox Web Browser:

    Open the Bookmarks menu (or select Bookmarks from the Firefox menu) and select  “Show All Bookmarks”.

    image

    Select All Bookmarks on the left-hand side of the Bookmarks window

    image

    From the “Import and Backup” menu, select “Export Bookmarks to HTML.” Then save the file (“bookmarks.html” is the default file name, but you can rename it if you want) to your “My Documents” folder. This will ensure it is accessible from your new computer. . REMEMBER THE NAME AND LOCATION OF THIS FILE.

    B. If you use Internet Explorer Web Browser:

    (these instructions are for Internet Explorer 9…other versions may have slightly different methods)

    • Select “Import and Export…” from the File menu.
    • Select Export to a File
    • Select Favorites
    • Select the folder that you want to export your Favorites from.
    • It will ask you where you want to save your Favorites, which it will save in a file named bookmark.htm.  Make sure you save the file to your My Documents (aka “MyDocs”) folder. REMEMBER THE NAME AND LOCATION OF THIS FILE.
    • Click Export.
  • Twitchy

    I don’t know about you, but sometimes at work I get distracted by the shiny things on the internet. Maybe it’s an eBay bidding war for a "Murder, She Wrote" action figure. Maybe it’s a compulsion to review the UHC cafeteria food on Twitter. And let’s face it, Facebook is nothing more than a distraction delivery system.  These things can leech away your attention and your time.

    If you ever feel like you could use a little help steering clear of these websites during the day, Leechblock is worth checking out. I’ve used it; it’s simple and effective.

    Leechblock is an "add on" for Mozilla Firefox that allows you to specify up to six sets of websites to block, with different times and days for each set. You can block sites within fixed time periods (e.g., between 8am and Noon, and from 1pm to 4:30pm), after a time limit (e.g., 10 minutes in every hour), or with a combination of time periods and time limit (e.g., 10 minutes in every hour between 9am and 5pm).

    It only works with Firefox, so if you use a different web browser during the day then you’ll need to find another solution–perhaps hypnotherapy.

    Leechblock is easy to download and install from here:

    https://addons.mozilla.org/en-US/firefox/addon/leechblock/

    Once it’s installed, select Add Ons from the Firefox menu and click the Options button to tell it…

    • What to block (the address of the site you want to block, e.g. www.facebook.com)
    • When to block (example below)

    leechblock-when

    Leechblock is not for everyone, of course, but if you need a little help avoiding distractions during the workday, it might be worth a try.

    These instructions are obsolete and will be deleted when the transition to a news remote-access method is complete. Please use the new method to connect to PnC from off campus.

    PnC is available from off-campus by making a “Remote Desktop Connection” between your off-campus computer and one of the computers on campus that CHWB has made available for this purpose. CHWB only has a limited number of remote licenses available, but if you have an ongoing need for remote access we will do our best to provide it. Contact Rob or Pam for more info.

    Prerequisites:

    1. A fairly fast internet connection (old-style dialup will most likely not cut the mustard).
    2. A Windows XP or later system (or Mac OSX or later).
    3. CHWB tech staff needs to enable remote access for you and assign you a Remote User License in PnC.

    STEP BY STEP INSTRUCTIONS:

    (details below may vary depending on your version of Windows or Mac OS)

    1. From off campus, start your computer and get on the internet.
    2. Start up the Cisco SSL VPN Service by pointing a web browser (like Mozilla Firefox or Internet Explorer) to
      http://sslvpn.uvm.edu and logging on.clip_image002[4]
    3. Your VPN session can begin after this screen says  “Connection Established”:image
    4. At this point you will be connected to the campus computer network in a way that is similar to how you connect from on campus: the CHWB share folders are all accessible as is your “My Documents” folder.
    5. Open the Start menu in the lower left corner of your screen, then select…All Programs >> Accessories >>Remote Desktop Connection
      (or just open the Start menu and type mstsc in the Search box)
      (Mac users can download and install the Remote Desktop software here)
    6. In the “Computer” entry area, type the IP address of the computer you are going to connect to. In this case, pick one of these:
      24/7 Access
      IP Address Physical Location Status
      132.198.143.57 UHC 2224 Always available
      132.198.143.58 UHC 2224 Always available
      132.198.143.155 UHC 2224 Always available
      132.198.143.214 UHC 2224 Always available
      132.198.143.181
      (Athletic Medicine Priority)
      UHC 3137 Always available

      clip_image006

    7. Make sure that your user name here is either your UVM NetID or “CAMPUS\NetID” (as above)—if one doesn’t work, try the other one! Winking smile
    8. Click the “Connect” button. If you see a warning about the identity of the remote computer you can connect anyway (because you know the identity of the other computer).
    9. Once you connect to the computer you will be asked to provide credentials for logging onto it. Use your NetID and password (again, if NetID-only doesn’t work for you, try “CAMPUS\NetID”).clip_image008
    10. IMPORTANT:If you see a message like the one below that indicates that the computer is already in use, DO NOT CONTINUE. Instead, try to connect to a different computer.

      clip_image010

    11. You will know you are up and running on the other computer when a window appears on your screen that shows the full desktop of the other computer. Simply double-click the “Cheshire” icon (on the other computer) to start running PnC. As a privacy matter the screen of the on-campus computer will remain dark while you are using it.
    12. Please don’t forget this step! To end your Remote Desktop session, close PnC and any other programs you are running on the other computer and (VERY IMPORTANT!) select LOG OFF from the Start menu of the other computer to disconnect your remote session (if you don’t, you will block anyone else from connecting to that computer).clip_image012

    NOTE: YOU CANNOT PRINT TO ON-CAMPUS PRINTERS WHILE OFF CAMPUS.

    Effective 4/14/2011, Point and Click now includes the records of any incoming First Year or Transfer student who has been accepted by UVM and paid their acceptance fee (aka “deposit”).

    These students are not eligible for CHWB services yet, but they are eligible to log on to MyWellbeing and complete their required Health History and Immunization forms. This is a good thing.

    How to Recognize One of These Admitted / Not Registered Students:

    Left hug In OpenChart Patient View they look like this (Medical or Counseling Summary):

    admit-OpenChart-medicalsummary

    Left hug In OpenChart Registration View they look like this:

    admit-OpenChart-registrationview

     

    Left hug In OpenRegistration the default view also includes the following Eligibility Summary:

    admit-OpenReg

    *Note that they are only eligible to fill out entrance forms, and that even that eligibility expires just before the next regular semester. In this case, if they have not registered for classes by 7/31/11 they will lose their ability to fill out their health history and immunization records.

     

    Left hug In OpenSchedule these students will look like this (not eligible for appointments):

    admit-OpenSchedule-makeappt

     

    Random Notes

    Requirements to Log On to MyWellbeing:

    In order to log on to MyWellbeing, these newbies need an active NetID and password. When the new student pays their acceptance fee (or maybe even when UVM sends the acceptance letter), UVM tells them what their  NetID is. They can activate their NetID and establish their password here: http://www.uvm.edu/account. Please share this info if you get calls from students who can’t log on.

    If they have paid their acceptance fee and don’t know their NetID, look them up in OpenRegistration (not just the registration view of OpenChart). Then click the registration button and look for "Extern. Dir. Username" near the right side of the pop-up: that’s their NetID.

    Med Students Not Included:

    It’s important to note that incoming MED students are not in the same category as incoming undergrads, and they do not (yet) have early access to MyWellbeing.

    We’ve all encountered these things—official-looking email messages that say "Click here to reactivate your account,” or “Click here to confirm your identity,” etc. These messages can be tempting because they often seem like the real deal. They might talk authoritatively about bank balances or email quotas, and they can look awfully official.

    But hopefully there’s also a nagging suspicion that makes you wonder if messages like these are “real” or some kind of scam.

    In truth, these things are almost always “Phishing” attempts.

    A Quick definition from our friends at Wikipedia:

    Phishing is a way of attempting to acquire sensitive information such as usernames, passwords and credit card details by masquerading as a trustworthy entity in an electronic communication. Communications purporting to be from popular social web sites, auction sites, online payment processors or IT administrators are commonly used to lure the unsuspecting public. Phishing is typically carried out by e-mail or instant messaging, and it often directs users to enter details at a fake website whose look and feel are almost identical to the legitimate one.

    But how do you tell the real emails from the scams?

    Geoff Duke over at UVM Enterprise Technology Services has written about how he tells the difference, and it’s a good read. Check it out, and look for the reference to phish-headed Star Wars character, Admiral Akbar.

    As many of you know, your UVM NetID+password allows you to log on to virtually any CHWB computer and "get ‘er done," as we say East of Waterbury. Do this and you’ll have access to the CHWB share and to all of your "MyDocs" stuff: spreadsheets, word documents, family pictures, whatever. It’s magic.

    The thing is, You Must Use The Force Wisely.

    Never ever ever ever ever "borrow" someone’s computer this way if you’re just going to wander off without logging off the computer. HEY, IT HAPPENS.

    And if it happens to you, the next person who sits down at that computer can, you know, look at all those family pictures, study those child support spreadsheets, read that thinly-fictionalized workplace-revenge novel. Worse yet, they could read something they shouldn’t read about a student.

    BE CAREFUL.


    TWO ADDENDA

    Addendum One: Truth be told, if you log onto someone else’s computer, all of your "MyDocs" stuff (see above) will be copied onto that computer. And there it will live, forever–inaccessible to the casual user, but fully accessible to someone with the know-how, the access rights, and the willingness to put make the effort. Moral of the story: try to maintain a relatively monogamous relationship with your one true computer.

    Addendum Two: I guess I should also point out that checking your email in a public place like the Davis Center is a great thing, but do NOT leave your email open when you leave. LOG OFF.

    Some of us just can’t keep from maxing out our email Inbox quota.

    Two facts can help you get a handle on this pesky problem:

    1. The only folder that counts toward your email quota is your INBOX.
    2. The most bloated email messages in your Inbox are undoubtedly the ones with ATTACHMENTS.

    Okay, so what? You can’t help it if your mother keeps sending you those videos of cute kittens, right? Well yeah, but there’s a trick you can do so that those messages NEVER CLOG UP YOUR INBOX AGAIN.

    Here’s The Trick

    1. Go here: http://www.uvm.edu/account
    2. Log in using your UVM NetID and password
    3. Select “Email Filtering”
    4. Select “Add New Filter”
    5. Under "Filter Big Messages" choose the minimum size message that you want filtered (512 KB is a good choice)
    6. Either select one of your mail folders from the dropdown menu or select “New Folder” from the dropdown and type a folder name (like “Big Mail”) in the field to the right of the dropdown.
    7. Click the “Filter” button. End of story.

    image

    What this does

    From now on, any message bigger than the size you specified will totally BYPASS your Inbox; instead, these will be delivered to the folder you specified–with no further intervention from you. It’s like magic.

    When a “big” message arrives, you’ll get this special delivery notice so you know to check your other mail folder:

    bigmail folder delivery notice:
    
    This email is a notification that UVM email filtering has delivered
    a message from the same sender and with the same subject as this
    message into your bigmail folder.  The original message was large
    and you have opted to have large messages automatically delivered
    to a separate folder.

    As always, you can check your Inbox usage here.